Operations Manager

Passionate about food? Want to develop your career with the world's leading food service management company? Look no further, we, the leading foodservice and hospitality provider across the Island of Ireland, are looking for an Operations Manager to join our talented team on a full time, permanentbasis working 40 hours per week.

As an Operations Manager, you will develop and lead a team of managers within theMunster region to provide exceptional service to our clients. You will manage client relationships ensuring compliance and company policies are adhered to. Drive foodservice and support service solutions that exceed new and existing customer requirements.

Key Responsibilities:

• Plan and implement the strategy of growth & retention for new and existing business in each sector through leading the development of long-term account plans and a rolling lifecycle review process
• Support the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts
• Deliver the profit for the region through leadership and support for Unit Managers.
• Review unit and contract performance, identify improvements, and ensure contract compliance to exceed client expectations
• Identify the different customer requirements through analysing trends in their feedback and select the appropriate company offering to deliver customer satisfaction
• Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction
• Develop and maintain relationships with internal and external stakeholders, including strategic client relationships

About You:

• Senior management experience leading and inspiring operational teams to deliver results
• Led the implementation of change programmes to deliver operational benefits
• Experience of working within brand guidelines to deliver results
• Experience in highly commercial and price-sensitive markets
• Excellent communication and presentation skills
• Retail and facilities management experience
• Managed senior-level third party relationships

Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting.

Some of the benefits we offer:

• Expensed Company Car or Car Allowance with Fuel Card
• Free meals while at work
• Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
• Flexible working to support work life balance
• Additional Leave Purchase scheme to balance home and work life
• Life assurance cover
• Additional, seasonal and overtime hours available
• Career Pathways to support career progression and/or skills development
• Learning & development programs available for personal and professional development & growth
• Access to wellness programs to promote mental health and wellbeing of our colleagues
• Employee Assistance Program to guide and support our employees
• Exciting internal reward and recognition schemes

And many more..

About Us:

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review ourPrivacy Noticefor details on how we maintain protect and why your personal data collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.

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