Sales Advisor

3 weeks ago

Cork, Cork, Ireland Seasalt Full time
Overview

Join to apply for the Sales Advisor - 12 Hour Permanent Contract role at Seasalt.

Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we've grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Seasalt was recognised with the Drapers Award for "Best Place to Work."

Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.

We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour permanent contract to join the team in our shop in Cork.

Responsibilities
  • Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
  • Recommending additional services and solutions to our customers to drive sales and gather customer data
  • Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
  • Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
  • Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
  • Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
  • Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
Skills and Qualifications

Your high standards of customer service will be really important to you and are highly valued in this role. Enthusiasm and energy, effective communication with both your team and our customers, and the ability to work as part of a team are important. You should be able to adapt, show resilience and work independently when needed.

Benefits
  • Hourly rate: €14
  • 31 days (FTE) paid annual leave, increasing with length of service
  • Uniform allowance
  • Attractive 50% employee discount
  • Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
  • Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
  • Flexible benefits scheme to personalise your benefits package
  • Enhanced family leave policies
  • Pension Scheme with generous 7% employer contributions
  • Life assurance programme
  • Learning and Development opportunities
  • Do Good Things with our two days per year paid volunteering opportunities
  • Employee networks to develop and provide support to our people, including the Inclusion Network
  • 100's of savings on top retailers and gym memberships through our discount hub

Closing date for applications is 5th September.


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