Client Director

4 weeks ago

Cork, Cork, Ireland Public Relations Institute of Ireland Full time

Springboard Communications is an award-winning, independent Irish communications agency, proudly named PRCA Agency of the Year 2025 and a certified B Corp.

We partner with ambitious organisations — from global change-makers to local innovators — to deliver strategic communications that drive meaningful impact. With offices in Cork and Dublin, we're a growing, purpose-driven team that thrives on collaboration, ambition and authenticity.

About the Role

We are seeking an experienced Client Director to join our senior leadership team. This is a pivotal role at the heart of the agency, leading some of our most high-profile accounts and shaping strategies that deliver measurable results.

You will act as a trusted advisor to senior stakeholders, providing clarity and calm judgment. Beyond client leadership, you'll play a central role in our growth story: strengthening relationships, spotting opportunities, mentoring emerging talent, and representing Springboard in new business conversations.

This role is suited to a senior professional who wants to make their mark in a growing agency — someone who combines commercial acumen with a passion for communications that make a difference.

What You'll Do
  • Lead client strategy & counsel: Develop integrated communications strategies and provide advice to clients and senior stakeholders.
  • Champion outcomes & impact: Ensure campaigns deliver measurable results, supported by clear evaluation and reporting.
  • Grow accounts with integrity: Identify opportunities to deepen partnerships, upsell and cross-sell services, while maintaining strong client relationships.
  • Drive commercial performance: Oversee profitability across your portfolio, managing scopes, pricing and resourcing effectively.
  • Lead new business opportunities: Shape credentials, guide proposals, and front pitches with strategic insight and creativity.
  • Develop talent: Mentor and line-manage managers and executives, modelling best-in-class skills in writing, media relations, and stakeholder engagement.
  • Set the standard: Uphold B Corp values and champion inclusivity, ethical communications and strong governance.
About You
  • 6+ years' experience in communications (agency or in-house), with proven senior leadership.
  • A third-level qualification in Communications, PR, Journalism or related discipline.
  • Strong track record of strategic client counsel, new business success, and creative thinking.
  • Deep understanding of media, executive profiling and narrative development.
  • Skilled in budget management and commercial decision-making.
  • A values-driven leader who develops people and fosters culture.
Why Join Springboard?
  • Competitive salary with a bonus structure.
  • Pension contribution.
  • Clear career progression in a growing agency.
  • Ongoing training and development.
  • A purpose-led culture — as a B Corp, we put people and planet alongside profit.
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