Current jobs related to Customer Service Assistant - Cork, Cork - BoyleSports

  • Customer Service Assistant

    4 days ago

    Cork, Cork, Ireland beBee Careers Full time

    About this RoleWe are seeking a proactive Customer Support Specialist to assist in customer service and administrative support. This role involves managing and organizing files and documents, providing assistance with projects and day-to-day tasks, and performing support activities across various sectors of the organization.

  • Customer Service Assistant

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Assistant. In this role, you will be responsible for maintaining accurate records of quotations provided for audit purposes and following established procedures.Main ResponsibilitiesSupport daily administrative tasks and ensure stock control...

  • Customer Service Assistant

    1 day ago

    Cork, Cork, Ireland beBee Careers Part time

    About the RoleThe Shop Assistant position involves providing top-notch customer service and supporting the efficient operation of the store.You will provide assistance to customers on their purchases and respond to their inquiries.Maintain a tidy shopping environment by restocking shelves and ensuring that all areas of the store are well-organized.Accurately...

  • Customer Service Assistant

    4 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Title: Customer Service AssistantDescription:

  • Customer Service Assistant

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Title: Customer Service AssistantWe are looking for a young talent to join our team in a position with no previous experience. If you have the skills and enthusiasm, we would love to hear from you.Responsibilities:Assist in customer service and administrative support.Manage and organize files and documents.Provide assistance with projects and day-to-day...

  • Customer Service Assistant

    2 weeks ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Summary:We are seeking a motivated and enthusiastic individual to join our team as a customer service assistant. This role involves providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.You will have the opportunity to work with a diverse range of customers and develop your problem-solving...

  • Customer Service Assistant

    4 weeks ago

    Cork, Cork, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Cork City CentreRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...

  • Customer Service Assistant

    2 weeks ago

    Cork, Cork, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Douglas Co. CorkRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...

  • Customer Service Assistant

    2 weeks ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Service Assistant - Douglas, Corkcol-narrow-leftClient:BoyleSportsLocation:Cork, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:0e6702269ca7Job Views:3Posted:02.05.2025Expiry Date:16.06.2025col-wideJob Description:Job Title:Customer Service AssistantDepartment:...

  • Customer Service Assistant

    2 days ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Service Assistant - Birr, co. tipperary, county tipperary, .iecol-narrow-leftClient:BoyleSportsLocation:co. tipperary, county tipperary, .ie, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:9f1067482e7aJob Views:3Posted:14.05.2025Expiry Date:28.06.2025col-wideJob...

Customer Service Assistant

4 weeks ago

Cork, Cork, Ireland BoyleSports Full time

Job Title: Customer Service Assistant

Department: Retail

Reporting to: Shop Manager

Location: Killmallock

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities
  1. Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
  2. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
    1. Opening and closing the shop
    2. Managing and guiding the shop team
    3. Cash management procedures
  3. You will have the opportunity to manage on occasion which will lead to further development opportunities.
  4. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
  5. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
  6. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
  7. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
  8. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
  9. Keeping and maintaining shop presentation standards to a high quality throughout your working day.
  10. Ensure that all procedures (safety, compliance and shop operations) are always followed.
  11. Passionate about working within a team environment.
  12. Adhere to Social Responsibility duties.
Knowledge, Skills And ExperienceEssential Skills and Experience
  1. Customer service focused
  2. Operate with trust and integrity
  3. Flexibility as business operates 7 days a week
  4. Be adaptable to shop environment
  5. Great attention to detail and strong numeracy skills
  6. An enthusiastic people person who can work on own initiative and as part of a team
  7. A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
  8. Ambitious and driven to progress within the company
  9. To promote the company brand and be results focused
  10. Excellent communication skills
  11. Problem solve and think creatively
  12. Be organised, reliable and dependable
  13. A proven good cash handing approach.
Desirable Skills And Experience
  1. Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

#J-18808-Ljbffr