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Member Services Officer

4 weeks ago

Ardee, Louth, Ireland Irish League Of Credit Unions Full time

Contract Type: Permanent, Full-Time
Closing Date: Saturday 05th April 2025

Role Overview:

Ardee Credit Union Limited, Ardee, Co. Louth is inviting applications for the position of Member Services Officer on a full-time, permanent basis.

This is an exceptional opportunity for a professional looking to develop their career while contributing to the success of an ambitious, member-focused organization. The successful candidate will be accountable to the CEO and will carry out a range of administrative and operational activities that contribute to the effective running of the Credit Union.

Key Responsibilities:
  • Processing account transactions
  • Dealing with member queries in person, by phone, or online
  • Handling membership applications
  • Performing end-of-day balancing
  • Processing loan applications
  • Complying with all policies and procedures, including legislative and regulatory requirements
  • Completing other duties as assigned
Qualifications and Skills Required:
  • A relevant qualification (QFA, APA) or willingness to study for the same
  • Previous experience in a Credit Union or financial organization is beneficial
  • Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
  • A collaborative team player with a proactive, "can-do" attitude.
  • Customer-focused, demonstrating a friendly, professional, and helpful approach.
  • Ability to work under pressure while managing multiple tasks efficiently.

Remuneration package will be commensurate with experience and qualifications.

Please apply by email to info@handsonhr.ie giving details of your suitability for this position in a cover letter and attaching an up-to-date Curriculum Vitae. Closing date for applications is Saturday 5th April 2025.
Ardee Credit Union is an equal opportunities employer; canvassing will disqualify.

If you would like a copy of our Recruitment Privacy Statement, please request the same by e-mailing info@handsonhr.ie

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