Associate Director, Safety Project Leadership and Strategic Solutions

Lifecycle Safety Project Management team manages the delivery of lifecycle safety from trial initiation to closeout. Ensures quality deliverables are presented on time and within budget; coordinates work streams and efforts of cross-functional project teams while monitoring the use of consistent tools and methodologies; identifies and evaluates potential project risks and develops mitigation plans; and serves as the primary point of contact with the project sponsor.

As an Associate Director, Safety Project Leadership and Strategic Solutions, you will provide strategic leadership at customer account level for multiple large projects, as assigned by senior management team. Act as Sponsor's primary point of contact throughout project duration for local and globally scoped deliverables (programs) with single/multiple Lifecycle Safety functions. Collaborate with global management team to develop and implement strategic initiatives and ensure global consistency.

Main Responsibilities

• Manage the delivery of lifecycle safety from trial initiation to closeout, ensuring quality deliverables are presented on time and within budget.
• Coordinate work streams and efforts of cross-functional project teams while monitoring the use of consistent tools and methodologies.
• Identify and evaluate potential project risks and develop mitigation plans.
• Serve as the primary point of contact with the project sponsor.
• Collaborate with the global management team to develop and implement strategic initiatives and ensure global consistency.
• Work with Sales and Proposals to ensure rapid, seamless, tailored responses to opportunities and drive business growth by improving customer loyalty through enhanced customer relations, service delivery excellence, and excellent customer communication.
• Manage scope and budget review and finalization with sponsors, ensuring program financial targets are met.
• Accountable for oversight of Lifecycle Safety performance for projects/programs on assigned accounts, including customer interface and communications, customer deliverables, realization/profitability, service integration, and technical solutions.
• Prepare, present, and respond in bid defense meetings and discussions, and input into more complex requests for information (RFIs) or requests for proposal (RFPs).
• Liaise with Business Development to provide timely inputs regarding the feasibility of new proposals going out to clients.
• Contribute at IQVIA internal cross-functional project team meetings, interfacing with other functional leads, customer project status meetings, and oversight group meetings.

Minimum Required Education and Experience

• Bachelor's Degree Health science or other directly related field.

• 8 years' Clinical Research experience in a Contract Research Organization or Pharmaceutical company combining 5 years of Lifecycle Safety experience (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc) or equivalent combination of education, training or experience.

• In depth knowledge and understanding of Lifecycle Safety service lines.

Skills and Abilities

• Strong business acumen; financial management and budgeting skills.

• Strong project management; strategic planning; delegation and organisational skills.

• Proven ability to work on multiple projects and manage competing priorities.

• Strong leadership, motivational and influencing skills.

• Strong customer focus.

• Demonstrates financial awareness. Promotes good practices to manage financial performance.

• Excellent communication, presentation and negotiation skills.

• Ability to establish and maintain effective working relationships with coworkers, direct reports, managers, and customers at a senior level.

• Autonomous independent decision-making; problem solving and judgment skills.

• Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared responsibilities.

• Strong ownership skills: take initiative and move forward with limited guidance. Confident in raising and discussing sensitive topics without management intervention and in communicating effectively with senior levels of management in both IQVIA and customer organizations.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com