Junior Software Engineer

2 weeks ago


Dublin, Dublin City, Ireland E-Frontiers Full time
Overview

Join a fast-growing Irish SaaS provider powering multi-channel sales for major utilities and telecoms. As a Junior Customer Experience Engineer, you'll help shape digital customer journeys across modern platforms while learning hands-on with AI-augmented product engineering. Location: Dublin (remote)
• Salary: €50K base.

Responsibilities
  • Configure, test, and optimise sales forms, workflows, and integrations.

  • Troubleshoot Level 2 issues, analyse logs, and collaborate with developers on fixes.

  • Propose and implement enhancements based on user feedback and live data.

  • Query and interpret MongoDB to improve conversion and compliance.

  • Partner with engineering on intelligent automations and next-gen customer flows.

About You
  • Recent graduate in Computer Science/Engineering or related (1st or high 2:1 preferred).

  • Curious, analytical, and confident in technical troubleshooting.

  • Clear communicator—comfortable with tickets, calls, and demos.

  • Highly organised, adaptable, and quick to learn in a collaborative team.

  • Interest in AI copilots and customer journey optimisation.

Tech Stack & Tools
  • Core: JavaScript (including a bespoke Domain Specific Language), HTML/CSS, MongoDB.

  • Valuable Exposure: Angular, , Ionic (hybrid Android app).

  • AI & Dev Tools: Internal AI "Cara", Cursor, GitHub Copilot, ChatGPT, Jira, Confluence.

Why Join?

As a Junior Customer Experience Engineer, you'll receive direct mentorship from senior developers and product leaders, with clear paths into product, data, or full-stack development. Enjoy a remote-first model (with in-person sessions when needed), paid certs and learning budget, healthcare subsidy, pension contribution, competitive salary/leave, and a collaborative culture that values innovation and growth.

Job Details
  • Location: Dublin - remote

  • Salary: €50K base

  • Seniority level: Entry level

  • Employment type: Full-time

  • Job function: Information Technology

  • Industries: Information Services

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