Content Moderation, Bilingual Czech AND German
5 days ago
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Content Moderation, Bilingual Czech AND German, DublinClient: Cpl
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference:8052a1992f77
Job Views:8
Posted:15.03.2025
Expiry Date:29.04.2025
Job Description:My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - calling businesses to ensure the contact details are accurate.
You will use your problem-solving skills to continuously deliver value to the clients while making a larger impact on society.
Responsibilities:- Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and conducting additional online research.
- Make outbound phone contact with clients in a courteous, professional, and efficient manner.
- Process and raise required requests/transactions and make sound decisions related to customer requirements.
- Fluency in both Czech (C2) and German (C1)
- Strong attention to detail to ensure quality of work
- Enthusiastic, positive attitude with a strong willingness to learn
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