Content Moderation, Bilingual Czech AND German

5 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

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Content Moderation, Bilingual Czech AND German, Dublin

Client: Cpl

Location: Dublin, Ireland

Job Category: Other

EU work permit required: Yes

Job Reference:

8052a1992f77

Job Views:

8

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.

As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - calling businesses to ensure the contact details are accurate.

You will use your problem-solving skills to continuously deliver value to the clients while making a larger impact on society.

Responsibilities:
  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and conducting additional online research.
  • Make outbound phone contact with clients in a courteous, professional, and efficient manner.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
  • Fluency in both Czech (C2) and German (C1)
  • Strong attention to detail to ensure quality of work
  • Enthusiastic, positive attitude with a strong willingness to learn
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