Mobile Patrol/Control Room Operator
2 weeks ago
Manguard Plus is hiring for a Dual Role for Mobile Patrol/Control Room Operator located in Naas, Co. Kildare. A dual position covers 2-3 days in mobile patrol and 1-2 shifts per week in Control Room.
Our Culture - While our service, infrastructure, and processes differentiate us from our competitors, what makes us unique is our culture. We are different from our competitors because of what we believe, how we view the business, and, as a consequence, how we run our company.
Our culture and values dictate the way we manage our business. Hard work, responsibility, and a customer-centric ethos are our guiding principles.
These describe the behaviour expected of every Manguard Plus employee in all business activities. We provide a dedicated team of people to deliver a full range of security and support services that project our values.
You can learn more about our culture and values at www.manguardplus.ie.
This is an ideal position to advance and grow in the Security Industry.
Description: Mobile Patrol/Control Room Operator
Locations: Naas, Co. Kildare
Hours: Night shift
Pay rate: €14.50 basic + €1.75- €2.50 Site Allowance (per hour depending on shift)
€16.80 Night Allowance per Night Shift Worked
€1 per hour Sunday allowance.
ESSENTIAL CRITERIA:
- Full CAT B Drivers License (Manual only)
- Must be over 23 years of age (for insurance purposes only)
- Verifiable 5-year Work History
- Excellent Communication Skills
- Excellent telephone manner
- Excellent admin skills
- Strong IT skills
- Possess Excellent Interpersonal Skills
- ARC experience would be an advantage
- Attention to detail
- The ability to multitask and work within a team
- Control Monitoring would be advantageous
- To work within the Command Centre in accordance with the shift rotas and provide a high level of quality assured customer service
- Work under the direction of the Control Room Manager or supervisor and in accordance with the policy and procedural practices
- Responsible for the monitoring of remote signalling/CCTV systems using the equipment installed
- Responsible for the provision of appropriate responses to alarm systems and dispatch of emergency services
- Performing staff welfare checks
- Tracking and tracing mobile dispatch operations
- Reviewing and editing reports regularly
- The ability to multitask and work within a team
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