Store Manager

3 weeks ago

Galway, Galway, Ireland SPAR Ireland Full time

SPAR Williamstown, Williamstown, Co Galway, F45RW70, require a Full Time Store Manager to join their amazing team.

OBJECTIVE

Ensure delivery of store targets (both sales & profitability) through the effective management of store operations and employees.

MANAGEMENT
  • The recruitment, training and development of all employees for store operations.
  • Rostering and general management of employees to ensure adequate cover within budgetary provisions.
  • Accurate payment of wages in accordance with JLC agreements and Payment of Wages legislation.
  • Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.
  • Manage the performance of the team utilising effective performance management techniques in line with legislation.
  • Continually communicate with Assistant Store Manager and Retail Sales Team on objectives and store performance.
  • Setting goals for the store to ensure effective customer service and competitiveness.
FINANCE
  • Setting budgets for the store.
  • Generating and analysing financial reports, reporting any discrepancies to Store Owner.
  • Ensure overheads are controlled and minimised where appropriate.
  • Ensure store sales are maximised.
  • Ensure store margins are managed appropriately and profitability of store is maximised.
OPERATIONS
  • Ensure operation runs efficiently and smoothly.
  • Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service.
  • Plan for market changes and demands as they arise.
  • Ensure in-store promotions are managed appropriately.
  • Ensure policies and procedures are implemented and managed within the store.
  • Manage cash handling in line with company cash handling procedures.
  • Manage store merchandising ensuring appropriate "value" image is portrayed in line with company procedures.
  • Accountable for ensuring consistently high levels of customer service.
    • To ensure all customer complaints are dealt with in an appropriate manner and to take necessary action in implementing store improvements following customer complaints.
    STOCK MANAGEMENT
    • Ensure effective stock control procedures and systems are in place to minimise stock loss.
    • Preparation for and management of stock take.
    • Ensure effective food management and waste systems are implemented, managed and updated appropriately.
    • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss.
    • Ensure effective stock rotation and stock monitoring systems are in place and adhered to.
    LEGISLATION & SECURITY
    • Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised or eliminated.
    • Ensure security of store and employees is maintained at all times.
    • Ensure secure store opening and closing procedures.
    • Ensure store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations.
    • Ensure you are up to date on all aspects of Health & Safety legislation, HACCP, Labour Law and Consumer Legislation.
    GENERAL
    • Meet targets as agreed.
    • Undertake other additional duties as may be assigned by the Store Owner.

The ideal candidate will possess many of the below attributes:

  • Proven ability in managing retail sales team including:
    • Planning and organising.
    • Problem solving.
    • Managing performance.
  • Excellent operational knowledge of retail environment.
  • Excellent interpersonal relations.
  • Excellent understanding of consumer needs.
  • Proven track record in achieving agreed targets.
  • Financial skills with previous experience of budgets and profit and loss accounts.
  • Working knowledge of employment, health & safety regulations, HACCP, and consumer legislation.
  • An excellent commercial acumen with the ability to anticipate and react to market changes.
  • Committed to continually improving standards.
  • Self-motivated.
  • The ability to work in a pressurised environment.
  • Computer skills.
  • Use of initiative.
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