
Retail Store Supervisor
3 weeks ago
YOUR MISSION
- Jointly with the Store manager ensure the Store achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
- Spend 90% of their working time on engaging with consumers, selling, and coaching employees.
- Responsible for accurately processing sales, exchange, and refund transactions at the cash desk while ensuring adhering Discount Policy & Procedures.
- Support the Store Manager with the recruitment, training, developing, coaching, motivating and retaining of high performing, results driven team members.
- Manage and monitor Loss Prevention education and awareness programs. Directly responsible for Loss Prevention and Operational compliance within store. Manage and achieve or exceed all Inventory and Shrink goals
- Manage and communicate merchandise opportunities to Store and / or the Assistant Store Manager.
- Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
YOUR TALENTS
- 1-2 years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear)
- Passion for PUMA Brand
- Commercial and financial acumen
- Customer oriented, reliable and friendly personality
- Recruiting and team development skills
- Strong interpersonal, communication and (self-)motivational skills
- Strong organizational and time management skills
- Ability to present information to large groups
- Commercial and financial acumen
- Interest in innovation and change
- PC-literacy, MS-Office Knowledge, Outlook, Internet
Please apply via puma.com under the Careers section;
https://about.puma.com/en/jobs/retail-supervisor-r37057
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