Cloud Network Engineer

Cloud Network Engineer II at Microsoft, focused on deploying and operating optical networking solutions using existing and new optical fiber technologies, including Hollow Core Fiber (HCF). The role involves collaborating to develop a global operations strategy, building automation platforms, and operating the network day to day to ensure a highly available network that meets capacity demands driven by AI advancements.

Microsoft's mission is to empower every person and every organization to achieve more. We value growth mindset, innovation, collaboration, and inclusion, and strive to cultivate an inclusive work environment for all employees.

• Tooling, development, and code optimization: Create and maintain operations, runbooks, workflows, and self-remediation tools. Write, enhance, and streamline code for managing and automating optical networks, emphasizing scalability and efficiency for AI networks.
• Automation: Develop software solutions to automate operational processes and explore innovative approaches to reduce manual effort through AI and software solutions.
• Incident management: Participate in the Optical operational on-call rotation following the "follow the sun" model to maintain high network availability and rapidly address incidents.
• Telemetry, data analysis, and success metrics: Monitor AI-optimized optical network telemetry, use data analytics to identify issues, develop tools for automatic problem resolution, and establish metrics to continuously improve network availability and performance.
• Design and engineering of solutions: Develop and implement scalable network solutions to meet growing infrastructure demands.
• Continuous improvement and trend adaptation: Stay current with optical networking and AI advancements and apply new knowledge to enhance performance and reliability of AI-optimized optical networks.

• Technical experience in network design, development, and automation.
• Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
• Excellent communication skills and the ability to work effectively in a team-oriented environment.
• A customer-first mentality with a focus on delivering high-quality service.

• Ability to meet Microsoft, customer and/or government security screening requirements, including the Microsoft Cloud Background Check at hire/transfer and every two years thereafter.

• Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
• Automation experience with coding in languages including Python, C#, JavaScript, SQL, or Rust (preferred).
• Technical experience with optical transceiver design, validation, and testing utilizing coherent, direct-detection, and WDM technologies.
• Proficient problem-solving skills and a willingness to learn and adapt to new technologies.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.