Warranty Parts Planner

4 days ago

Cork, Cork, Ireland El Camino Health Full time

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role

The Warranty Parts Planner plays a critical role in ensuring the smooth and efficient handling of warranty claims by managing the inventory of electronic parts required for repairs. This role is essential in ensuring the right parts are available for warranty repairs, helping Logitech maintain high levels of customer satisfaction and operational efficiency. By ensuring the right parts are available at the right time, this role directly contributes to operational efficiency and customer experience.

Your Contribution

In this role, you will:

  1. Maintain and optimize inventory levels for warranty repairs and claims, balancing availability with cost efficiency.
  2. Track parts usage in warranty repairs, minimizing stockouts and excess inventory.
  3. Set reorder points, manage lead times, and coordinate parts availability based on warranty claim volumes.
  4. Analyze historical data to forecast demand and adjust inventory strategies.
  5. Work closely with warranty claims teams to ensure timely processing of repairs.
  6. Monitor and expedite orders for critical parts needed for urgent warranty claims.
  7. Provide data analysis and reporting on warranty parts usage, inventory levels, and supply chain trends.
  8. Ensure compliance with quality standards, warranty terms, and industry regulations.
  9. Collaborate with engineering, logistics, customer service, and product development teams to improve processes.
  10. Continuously optimize inventory planning and warranty parts management.

Key Qualifications

For consideration, you must bring the following minimum skills and experiences to our team:

  1. Bachelor's degree in Supply Chain Management, Business Administration, Electronics Engineering, or a related field.
  2. 2-5 years of experience in spare parts planning, warranty management, or inventory management, preferably in the electronics industry.
  3. Strong understanding of electronic components, product lifecycles, and failure rates.
  4. Proficiency in ERP systems (e.g., SAP, Oracle), warranty management systems, and advanced Excel skills.
  5. Analytical mindset with the ability to forecast demand, analyze data, and solve supply chain challenges.
  6. Strong communication skills for effective collaboration with internal teams and external partners.
  7. Attention to detail for managing complex inventories and warranty parts tracking.

Preferred Qualifications

  1. Certification in Supply Chain Management (e.g., APICS, ISM) or related certifications.
  2. Knowledge of Lean or Six Sigma methodologies for inventory and process optimization.
  3. Experience with electronics warranty claims processes and repair operations.

Across Logitech we empower collaboration and foster play. Our hybrid work model allows some employees to work remotely while others work on-premises.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, you may contact us toll free at +1-510-713-4866 for assistance.

Who we are

As a company, we're just the right size for every person to take initiative and make things happen. We're big enough in our portfolio for those actions to have a global impact.

What we Value

At Logitech, our values are not words posted on a wall. They are a core part of who we are. We design award-winning products that drive superior performance and enhance connectivity so everyone can contribute in their own unique way.

Reasons to Join Logitech

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design.

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