Data Protection Manager

As a Data Privacy Manager at ESW, you will play a crucial, hands-on role in the day-to-day operations of our data privacy programme. You will work closely with all ESW business functions to support our commitment to the highest standards of data protection. This is a primarily operational role focused on implementing privacy controls, assisting with risk assessments, and helping to embed a culture of privacy across the organisation. You will offer essential support in implementing the privacy roadmap and ensuring our daily activities align with global data protection and AI laws.

Responsibilities

Support the Data Privacy Programme

• Assist in the day-to-day coordination and implementation of measures to ensure compliance with GDPR, ePrivacy, and other applicable global data privacy regulations.
• Support the execution of the privacy roadmap by completing assigned tasks and tracking progress.

Practical Guidance & Support

• Provide practical, day-to-day guidance on privacy matters to business areas (marketing, product development, technology, sales, and customer service).
• Help identify potential privacy risks in new and existing processes and assist in implementing mitigation actions.

Maintain & Implement Privacy Controls

• Assist in maintaining and updating data privacy policies, procedures, and documentation.
• Conduct and document Data Protection Impact Assessments (DPIAs) and privacy impact assessments for new products and services, supporting the team in managing identified risks.
• Help manage and respond to data subject rights requests (DSRs) in a timely and compliant manner.

Promote a Privacy-Aware Culture

• Contribute to a culture of privacy and data protection by engaging with teams and answering their day-to-day queries.
• Assist in coordinating and delivering privacy training initiatives and help design and maintain training materials.

Programme Metrics & Vendor Support

• Help prepare reports and gather metrics on the performance of the privacy programme for internal partners.
• Support the vendor due diligence process by reviewing the data protection practices of third-party vendors.

Market & Regulatory Monitoring

• Monitor developments in data privacy, including new guidance and changes in legislation, and provide summaries to the team.
• Assist the team in adapting ESW's privacy practices to address newly identified compliance requirements.

Requirements

• 3-5 years of hands-on experience in a data privacy or a related compliance role.
• Experience with data privacy principles in a fast-paced environment (e.g., e-commerce, tech, or DTC).
• Experience in supporting or conducting DPIAs and privacy risk assessments.
• Strong working knowledge of the GDPR, ePrivacy, and other key global data protection and AI legistation.
• A collaborative approach with the ability to work effectively with different teams and explain privacy concepts clearly.
• Familiarity with privacy management platforms (e.g., OneTrust) is desirable.
• Excellent interpersonal, written, and verbal communication skills.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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