Customer Assistant

3 weeks ago

Cork, Cork, Ireland TN United Kingdom Full time

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Customer Assistant (Permanent 25 - 30 Hours) - Mahon, Tesco Superstore, Mahon Point Shopping Centre, Cork, UKClient:

Tesco

Location:

Cork, UK

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:Job Views:

3

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Responsibilities:
  1. Always put the customer first and consider them in everything you do.
  2. Get to know your customers and serve them with pride.
  3. Help to ensure products and services are available for customers at all times.
  4. Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  5. Keep the shop floor and back areas clean and tidy at all times.
  6. Using the training you receive, follow department routines and processes.
  7. Follow all company policies and adhere to Health and Safety routines.
  8. Support your colleagues by helping in other departments as needed.
Requirements:
  1. Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  2. Works hard for customers, your team and your department.
  3. Able to prioritise to ensure anything you do is right for our customers.
  4. Adaptable and resilient to meet the ever-changing demands of our business.
  5. Capable of following instructions either verbal or written.
  6. Reliable and a good timekeeper.
  7. Smart and tidy at all times.
What's in it for you:

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

  1. Competitive Salary
  2. Bonus Scheme*
  3. Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
  4. 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
  5. Colleague Clubcard 10% discount increasing to 15% starting on the last Friday of each month for 3 days (including a 2nd card for a family member)*
  6. Life Assurance
  7. Pension Scheme*
  8. Save As You Earn Scheme*
  9. Paid Family Leave
  10. Bike to Work
  11. Long Service Awards
  12. Commuter Scheme

*Entry requirements and rules of the scheme apply.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility.

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