Tour Operator Reservations Agent

3 weeks ago

Tralee, Co Kerry, Ireland Ireland Walk Hike Bike Full time
Overview

This key role will be responsible for the efficient management of our client's holidays as well as other office administration tasks. This role will manage all aspects of the clients booking post sale. The employee will be expected to ensure our clients holidays run seamlessly while building client and supplier relationships. The success of this role is vital to the overall success of the business as we are a service industry where client experience is paramount to success.

Contract and schedule

This role will be full time on 38 hrs per week contract. As we are a seasonal tourism business, we would like the successful candidate to have flexibility and the potential to increase working hours to meet the demands of the business during the summer months if required.

Working environment

This is not your standard administrative position. During the summer months, the pace is exceptionally fast, requiring strong multi-tasking skills and the ability to stay highly organised. If you are not confident working in a high-pressure environment while maintaining exceptional attention to detail, this role may not be the right fit.

Work pattern

For the months of May to September your working week will be either Sunday to Thursday or Tuesday to Saturday. As compensation for working weekends during these months staff have a 4 day work week for 4 months of the off season

Key Responsibilities
  • Cooperate with clients to determine their needs and advise them.
  • Book transportation, make hotel and catering reservations
  • Creating detailed holiday documentation and accompanying material such as information books etc.
  • Managing all Itinerary's to ensure consistency from website to client information
  • Create invoices and collect payment/fees - approving Invoices
  • Enter data into our CRM software and maintain client files
  • Maintain statistical and financial records
Necessary Skills and Attributes
  • Works well under pressure with the ability to multi task and switch between duties
  • Administration Experience
  • Team player
  • Honest, Ethical with high performance standards
  • Ability to interact, communicate and negotiate effectively
  • Commercially aware
  • Fluency in English; multilingualism is a plus
  • Self-motivated
  • Strong verbal and written communication skills
  • Passion for Outdoor activity's specifically Hiking and Cycling
  • Travel agency or tour operator experience
Job details
  • Job Types: Full-time, Permanent
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing

#J-18808-Ljbffr

  • Cleaning Operative

    3 weeks ago

    Tralee, Co Kerry, Ireland Sodexo Ltd Full time

    OverviewPart time position • 20h per week • Various shifts between 6am to 10pm Mon-Fri and every other Saturday 8am to 5.30pm • €13.50 per hour • Opportunities for career development • Plus Sodexo employee benefits packageResponsibilitiesBrighten the building's school spacesHelp our teams maintain a welcoming environment, completing your list of...

  • Cleaning Operative

    1 week ago

    Tralee, Co Kerry, Ireland findapprenticeship.service.gov - Jobboard Full time

    Full time and Part time positions available15h to 39h per weekVarious shifts falling between the hours 7.30am to 10pm Mon-Fri and 8am to 6pm Sat€13.50 per hourOpportunities for career developmentPlus our Sodexo employee benefits packageCleaning OperativeDromtacker, Tralee- Full and Part timeMake a fresh start in a company that cares.We're looking for...

  • Cleaning Operative

    2 weeks ago

    Tralee, Co Kerry, Ireland Sodexo Full time

    Job IntroductionFull time and Part time positions available15h to 39h per weekVarious shifts falling between the hours 7.30am to 10pm Mon-Fri and 8am to 6pm Sat€13.50 per hourOpportunities for career developmentPlus our Sodexo employee benefits packageCleaning OperativeMTU Kerry North Campus, Dromtacker, Tralee - Full and Part timeMake a Fresh Start In a...

  • Rental Sales Agent

    1 week ago

    Tralee, Co Kerry, Ireland Europcar Full time

    Customer Service Representative- Kerry Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Customer Service Representative at our Kerry Branch to work as part of our dynamic and fast-paced team, reporting into the Branch Manager. As a Customer Service Representative you will be working in an...

  • Rental Sales Agent

    7 days ago

    Tralee, Co Kerry, Ireland Europcar Full time

    Customer Service Representative- Kerry Do you thrive in customer-facing positions and enjoy collaborating within a diverse team?We are looking for a Customer Service Representative at our Kerry Branch to work as part of our dynamic and fast-paced team, reporting into the Branch Manager.As a Customer Service Representative you will be working in an...

  • Rental Sales Agent

    7 days ago

    Tralee, Co Kerry, Ireland Europcar Full time

    Customer Service Representative- Kerry Do you thrive in customer-facing positions and enjoy collaborating within a diverse team?We are looking for a Customer Service Representative at our Kerry Branch to work as part of our dynamic and fast-paced team, reporting into the Branch Manager.As a Customer Service Representative you will be working in an...

  • Rental Sales Agent

    1 week ago

    Tralee, Co Kerry, Ireland Europcar Full time

    Customer Service Representative- Kerry Do you thrive in customer-facing positions and enjoy collaborating within a diverse team?We are looking for a Customer Service Representative at our Kerry Branch to work as part of our dynamic and fast-paced team, reporting into the Branch Manager.As a Customer Service Representative you will be working in an...

  • Rental Sales Agent

    1 week ago

    Tralee, Co Kerry, Ireland Europcar Full time

    Customer Service Representative- Kerry Do you thrive in customer-facing positions and enjoy collaborating within a diverse team?We are looking for a Customer Service Representative at our Kerry Branch to work as part of our dynamic and fast-paced team, reporting into the Branch Manager.As a Customer Service Representative you will be working in an...

  • Maintenance Operative/Caretaker

    3 weeks ago

    Tralee, Co Kerry, Ireland Sodexo Ltd Full time

    Full time39 hours per weekVarious shifts available within the hours of 7:30am to 10:00pm, Monday through Friday, and 8:00am to 6:00pm on Saturdays€15.21 per hourOn site parkingOpportunities for career developmentPlus our Sodexo employee benefits packageMaintenance Operative/Caretaker — Dromtacker, TraleeAt Sodexo, we're passionate about our people. We...

  • Cloud Operations Engineer

    1 week ago

    Tralee, Co Kerry, Ireland SMBC Group Full time

    OverviewSMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial...