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Director of Revenue Operations
1 month ago
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work.
Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it's popular with security, IT and other security-focused teams.
At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We're excited about what's next, and we're looking for others to join us on our journey.
As Director of Revenue Operations, you will lead and scale our RevOps function, overseeing end-to-end revenue operations across the go-to-market organization, reporting to our Head of Commercial Operations. This role will serve as the strategic business partner to the Chief Revenue Officer.
You will have responsibility for our pre and post-sales strategy & operations, GTM system & tools, deal desk, and sales compensation. You will also partner closely with the Sales Enablement and Data & Analytics functions which are also part of the Commercial Operations org, along with the rest of the GTM leadership and team.
This role is critical to our GTM org's success so we are looking for someone exceptional to take on this role. That person is dedicated and driven, with a strong ownership mentality who will help us elevate how we operate as a GTM org and help us meet and exceed our ambitious goals. In line with those expectations, the scope for impact on the success of the company and personal growth & learning is also exceptionally high.
Key Responsibilities
- GTM Strategy & Planning: Be accountable for business planning, partnering with GTM leadership, Finance, and Data teams to lead business planning, forecasting, and performance analysis.
- Revenue Operations: Optimise our GTM processes end-to-end. From lead routing and funnel optimisation through to renewal and expansion strategies.
- Business partnership: Ensure seamless collaboration across our GTM leadership team, aligning strategic priorities and operational execution.
- Systems and Technology Management: Full ownership of the revenue tech ecosystem, from budgeting to implementation and optimisation.
- Sales Compensation: Lead and implement our sales compensation programs including quota setting, compensation plan design, spiff management, and processing.
- Team Leadership: Build and scale a high-performing RevOps team that supports all aspects of business growth and operational excellence
- 10+ years of experience, including prior SaaS industry experience
- 4+ years of leadership experience
- Deep sales/customer success/revenue operations expertise
- Strong leadership and stakeholder management skills
- Strategic thinking and problem-solving abilities
- Excellent communication and collaboration skills
- Strong analytical skills
- Deep understanding of go-to-market strategy, revenue operations, and enablement, with the ability to optimise processes, tools, and performance metrics.
- Deep understanding of CRM systems and related technologies
- Startup experience (preferred)
- Technical background with SQL proficiency (preferred)
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.
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