Veterinary Receptionist

3 weeks ago

Dublin, Dublin City, Ireland VC Evidensia UK Full time

Location: Anicare Veterinary Group, Clontarf

Working Hours: 40 hours (5 days) per week

No Sundays, Bank Holidays, or out-of-hours work

The Role:

We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You'll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice.

Key Responsibilities:
  • Greeting clients and managing appointments using our tailored booking system (Merlin)
  • Answering phone calls and responding to client queries professionally and efficiently
  • Handling payments, processing transactions, and managing end-of-day cash procedures
  • Managing stock levels and assisting with deliveries, including light lifting
  • Maintaining cleanliness and high standards throughout the practice
  • Supporting the wider team with general administrative duties
  • Building product knowledge to assist clients with queries
About Us

Anicare Veterinary Group isa well-established group of practices in North Dublin. We have locations in Blanchardstown, Clontarf, Santry and Glasnevin. We pride ourselves on being providers of exceptional standards of care for our patients and being a great workplace for our staff. Our team consists of 16 Veterinary Surgeons and 25 Veterinary Nurses plus a superb group of support staff across all our practices. Each practice is different, with its own clientele and specialties but our teams are close and supportive of each other. We have many certificate holders in Anaesthesia, Small Animal Surgery, Feline Medicine and more. In our practice at Clontarf we have a team of five Veterinary Surgeons, four Veterinary Nurses and two support staff.

About You

We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have:

  • Previous receptionist or front-of-house experience in a customer service environment
  • Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry
  • Experience with cash handling and confident discussing payments with clients
  • Excellent communication and interpersonal skills
  • High standards of cleanliness and organisation
  • Team-oriented and willing to support others as needed
  • Passion for animal welfare
What We Offer (Benefits subject to pro-rata where applicable)

We offer a competitive salary along with great benefits, including:

  • Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
  • Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
  • Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Join Our Team

If you're passionate about animal welfare and enjoy helping both pets and their owners, we'd love to welcome you to the Anicare Clontarf team.

Apply now and take the next step in your veterinary reception career – one paw at a time.

We welcome applications from all backgrounds.

As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups. Please let us know if any reasonable adjustments are required during the recruitment process.

Closing date for applications: Wednesday 24th September
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