Solution Architect

Join to apply for the Solution Architect - DACH (f/m/d) role at Contentful.

About the opportunity: Contentful's Solution Architects are principally outward-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 25%.

What to expect: Contentful's Solution Architects are outward-facing, advising on technology decisions and implementations for diverse customers.

• Create and deliver technical enablement on product platform features to customers and provide consultative advice and recommendations on specific implementation use cases.
• Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions.
• Stay current with Contentful product developments and translate these into best practices, workshops and enablement materials for customers.
• Create prototypes or code examples to facilitate customer onboarding and support projects.
• Maintain a foundational understanding of related technologies and stay up to date with industry trends.
• Synthesize and communicate customer product feedback to Product Management, Engineering, and Marketing teams.
• Support engagement managers on quoting and scoping of SOWs.
• Partner with Sales, Customer Success Managers and Solution Engineers to ensure a successful customer experience with Contentful.
• Continuously improve professional skills through training, reading and mentorship.

• At least 2 years as an SA or at least 4 years in a similar customer-facing role (e.g., technical consultant, solution engineer, or implementation engineer) at an API-first (REST, GraphQL) SaaS company.
• Professional experience with microservices-based architectures; experience moving from monolithic architectures.
• Experience on digital experiences beyond the web is a plus.
• Basic developer skills in JavaScript (ES6), Ruby, Node.js, .NET, Swift, Java, Python or PHP.
• Experience with modern JS/React frameworks (e.g., Next.js, Nuxt.js, Remix, Vue, or Angular) and knowledge of rendering technologies (server-side, client-side, hybrid rendering, static site generation including ISR).
• Professional experience with content management systems and a solid understanding of headless CMS architecture and best practices for content-driven apps.
• Bachelor's Degree or equivalent experience (Engineering, Computer Science, or related field).
• Comfortable working in a fast-paced environment with multiple customer engagements.
• Strong interpersonal, presentation and persuasive skills with the ability to build diverse relationships and influence both technical and non-technical audiences.
• Ability to work autonomously and with a team to drive customer results.
• Fluency in English and German.

• Join an ambitious tech company reshaping how people build digital experiences.
• Stock options for employees to share in the company's success.
• Fertility and family-building benefits, including a lifetime reimbursable wallet.
• Focus on work-life balance with generous paid time off, vacation, sick days, education days, compassion days, and volunteer days.
• Time off to care for and focus on your growing family.
• Personal education budget to improve skills and grow in your career.
• Virtual and in-person events, workshops, guest speakers, and team activities to support learning and networking.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly phone/internet stipend and hardware upgrade reimbursement.
• New hire equipment stipend for hybrid or distributed employees.

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, with hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here Contentful is committed to an inclusive environment and equal opportunity employment. All qualified applications will receive consideration without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, disability, or length of unemployment. If you need reasonable accommodations at any point during the application process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. Do not share personal information on social media or through chat-based apps. If you suspect fraud, report it to local authorities and contact security-esk@contentful.com with any information you may have.

By clicking "Apply for this job," I acknowledge that I have read Contentful's Candidate Privacy Notice and consent to the collection, processing, use, and storage of my personal information as described therein.