Store Manager

4 days ago

Cork, Cork, Ireland Maxi Zoo Full time
Overview

Join to apply for the Store Manager role at Maxi Zoo Ireland Ltd

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,600 shops across Europe. Maxi Zoo is Ireland's largest pet retailer and has over 30 shops in Ireland. Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers. We are currently recruiting for a Store Manager in Cork City.

The Store Manager is a leader who is responsible for overseeing the daily operations of their store, ensuring it runs smoothly and effectively. The Store Manager reports to the District Manager and, together, they drive revenue and manage costs while creating a culture based on the highest quality pet care and exceptional customer service.

What you will do
  • Operational Store Excellence – Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
  • Operational Store Analytics – Achieve company KPI's, Cash & Stock Management Audit, manage store personnel costs and sales performance.
  • Leadership – Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
  • Merchandise and Inventory – Ensure product availability, planogram implementation and accurate inventory management.
  • Customer Engagement – Drive customer engagement by leading by example and ensuring the entire team provides exemplary service.
  • Brand Integrity – Ensure animals entrusted to us are well cared for and that welfare comes first.
What you will bring
  • Proven successful experience as a retail Store Manager
  • Proven track record in achieving KPI's
  • Powerful leadership skills and business acumen
  • Strong customer service and organisational skills
  • Excellent communication and interpersonal skills
Benefits
  • Competitive Salary
  • KPI related bonus
  • Certified with Great Place to Work
  • Employee Discount – up to 40% in stores and 20% in the Salon
  • Paid leave – sick leave, annual leave and bank holidays, maternity/paternity leave
  • Refer a friend scheme
  • Advancement Opportunities – Maxi Zoo promotes from within and supports career development
  • Community – work with people who share a passion for animals
  • Educational Opportunities
  • Annual leave starts at 21 days and rises to 23 days at year 6
  • Employee assistance programme
  • Cycle to work scheme

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