Retail Betting Assistant

2 weeks ago

Naas, Co Kildare, Ireland Paddy Power Full time

Starting Salary: €14.00 per hour

Your Role in the Team

Are you a proactive and motivated individual passionate about achieving results? Do you have the ability to meet shop goals and targets? No prior experience in the betting industry is required, as full training will be provided. Your attitude is what matters most If this sounds like you, keep reading

As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role involves engaging warmly with visitors, providing exceptional service, and creating a friendly atmosphere. Your enthusiasm for technology will help promote our online and retail products and services, ensuring each customer enjoys their time with us. Join our team and be a key player in delivering excellent hospitality in the dynamic world of retail betting

How you'll do it

We seek individuals who will exceed customer expectations, build effective relationships, and create a warm and positive environment. Your main duties include hosting customers, cross-selling retail and online products, communicating clearly, and informing customers about promotions.

Additional responsibilities include:

  • Assisting customers with placing bets via terminals, phone, and in-shop transactions
  • Maintaining high shop presentation standards
  • Leading operations in the absence of the Shop and Deputy Manager
  • Adapting to different situations while remaining customer-focused
  • Fulfilling social responsibility duties by adhering to guidelines and regulations

What we offer

  • Competitive salary with increases after 12 months
  • Overtime, Sunday, and bank holiday premiums
  • Paid rest breaks
  • Flexible work patterns
  • Performance bonuses and promotional rewards
  • Family leave options (maternity, paternity, adoptive, parental, wedding)
  • Company Sharesave Scheme at 25% discount
  • Life cover
  • Company pension scheme
  • Company sick pay
  • Wedding leave
  • Discounted health insurance
  • Employee assistance program (up to 6 free counseling sessions)
  • Financial wellbeing platform – NUDGE
  • Company social events
  • Group discount scheme
  • Eyecare vouchers
  • Cycle to work scheme
  • Tax saver tickets (bus/rail)

Our Values

Customer First, Always | Change The Game | Win Together | Free To Be Me

These values reflect what matters most to us and guide our decisions, representing our beliefs and how we operate at Paddy Power.

We are committed to being an inclusive employer and encourage applications from all backgrounds and perspectives. You don't need to meet all the listed requirements to apply. If you need adjustments to make this role accessible, please let us know, and we will accommodate your needs.

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