Deputy Accommodation Manager

3 weeks ago

Dublin, Dublin City, Ireland Royal Marine Hotel Full time

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We currently have vacancies for an Assistant Accommodation Manager at the Royal Marine Hotel, Dun Laoghaire.

The Deputy Accommodation Manager is responsible for supporting the Accommodation Manager with maximizing guest satisfaction by ensuring guest rooms are serviced, clean and replenished, gives work direction to housekeeping staff and maintains the team's high productivity. This is a quality assurance role that involves maintaining the highest level of four star standards in guest rooms.

The ideal candidate must have:

Previous leadership experience in a 4 star quality focused hotel
Strong communication skills both oral and written
A proven track record of driving standards in a similar role
Excellent time management and organisational skills
A working knowledge of computers
A hands on approach

Key Responsibilities

Maintains excellent standards of housekeeping as per department SOP's.
Works closely with the front office department to ensure correct room status is communicated.
Ensures all maintenance requests are communicated clearly to the Engineering Team.
Deals with all guest request in a professional and timely manner.
Attends and actively contributes to scheduled meetings.
Hold a daily pre-shift meeting with team prior to their reporting to stations and ensures training is conducted.
Ensures that the office, linen room, floor storage rooms and trolleys are neatly maintained.
Ensures rooms are checked to the highest standards of cleanliness and maintenance is reported.
Ensure that all checklists are being carried out by the linen porter, public area & night attendant.
Relieve other accommodation employee areas as and when necessary
Ensures team are aware of all relevant information pertaining to daily events, group functions, and guest activities.
Enforces procedures for the acceptance, security and return on guest lost property.
Conducts inventories of linen, supplies and equipment as required.
Orders and receives supplies so as to maintain adequate inventory levels

In return, we offer excellent employee benefits including:

Length of Service Rewards
Discounted Spa treatments
Educational Assistance - for Hospitality & other professional courses
On-site Gym and pool
Bike to work scheme
Meals during shifts
Free parking
Staff Discounts on accommodation in our Sister Properties
Opportunities for advancement & Career Development
Leaders of the Quarter
Achievers of the Month
Employee Referral Bonus

Seniority level

Seniority levelNot Applicable

Employment type

Employment typeFull-time

Job function

Job functionOther
IndustriesHospitality

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