Field Service Engineer

6 days ago

The Municipal District of Carlow, Ireland Arjo Italia S.p.A. Full time

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Location: Dublin, Damastown Way (IRL), Carlow, IE - Ireland

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Company: Arjo
Position: Service Engineer
Location: Field based - Midlands, Laois, Tipperary, Offaly, Westmeath, Carlow, Kilkenny

Job type: Permanent, Full Time

Shift Pattern: Monday to Friday - 9.00am - 5.00pm with a 30-minute lunch.

At Arjo for more than 65 years we have been caring for patients, residents, and healthcare professionals. If this is an environment you would like to experience, join us today and be part of an empowering and growing team

The impact you will have

Working as part of the Service division based in the Republic of Ireland, you will be responsible for the servicing of medical devices within acute hospitals, long-term nursing units, as well as private customer homes and charitable organizations. You will manage your own stock, which can either be delivered to your home or arranged for collection at designated points. The majority of equipment you will be working with includes overhead hoists, beds, mattresses, baths, trolleys, and bed pan washers. This is an excellent time to join our business as a Service Engineer in this busy, fast-paced position covering the Republic of Ireland.

All IT equipment such as iPad and iPhone will be provided, as well as a company van which can also be used for private use if necessary. A valid driver's license is essential, and you will need to supply documents for Garda Vetting as you will be working in areas with vulnerable people. You need to work independently and be able to prioritize your workload, which will be sent directly to your personal iPad. It is essential that you have a methodical and practical approach to complete all work orders in a timely manner, ensuring limited disruption to patients or hospital staff.

Key Duties and Responsibilities:

  • Carry out service itinerary in accordance with company and service procedures, whilst seeking to optimize use of time and minimize associated costs.
  • Ensure full knowledge of products being worked on, as well as company and local health and safety requirements to ensure work on customer premises is done professionally and safely.
  • Complete and submit all relevant documentation accurately and within agreed timescales.
  • Inform staff of the reason for visit upon arrival at customer premises and request permission before carrying out required work. Ensure the work area is clean and tidy upon completion, with disposal of parts and chemicals in line with site instructions.
  • Provide feedback and recommendations to Arjo following visits to customer premises, contributing ideas and observations for ongoing improvement.
  • Maintain personal appearance and hygiene to exemplary standards in keeping with the company's market area and ethos.
  • Maintain all tools, spares, and equipment in a safe working condition, highlighting any unsafe items to the Line Manager immediately.
  • Liaise with Arjo Service Admin and customer contacts to advise intended appointment times and duration of work, ensuring customers are fully informed.

Knowledge/Skills/Experience:

  • City and Guild/NFQ Level 6 or higher or similar qualifications in mechanical/electrical engineering.
  • Mechanical/electrical engineering experience – essential.
  • Strong written and verbal communication skills along with competent computer skills.
  • Demonstrated flexibility and ability to motivate others.
  • Strong organizational, analytical, and problem-solving skills.
  • Experience working at heights.
  • Experience in the use of power tools and following installation manuals.
  • Requirement to travel and overnight stays in various locations within ROI.
  • Must hold a full driving license.
  • A Garda Vetting check will be carried out (at the cost of Arjo).

We will provide you with an excellent package including competitive salary, overtime, bonus, and a favorable shift rota. You will also receive a company van, tools, uniform, iPad, and smartphone. Upon commencement of employment, we will provide comprehensive product training at our dedicated Technical Training Centre based in the UK.

PLEASE NOTE:

  • You will be required to participate in an out-of-hours rota.
  • Applicants must live within a reasonable distance to the area covered.
  • A full driving license is required as you will be required to drive a company van.

What we will offer in return:

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training, and opportunities for professional development.

Why diversity matters to us:

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, fostering a diverse, equitable, inclusive, and engaging environment – not only in the workplace but also within the communities we serve, work in, and live in. We achieve this through a culture that values the uniqueness of all our people.

Please be aware that by applying for this role you are giving Arjo permission to store your information.

#LI-LR1

About Arjo:

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years of experience caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

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