Certification Specialist, Data Center Learning
6 days ago
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DESCRIPTION
At Amazon, we are working to be the most customer-centric company on earth and to get there, we need exceptionally talented, bright, and driven people. We are looking for a flexible, organized, self-starter to join AWS' Data Center Learning team as Certification Specialist.
The Data Center Learning team supports AWS' Data Center Community (DCC), providing training and certification solutions to a diverse and global group of data center technicians and engineers. Our mission is to develop the best data center workforce on earth. We are a service organization supporting the conversion of untrained employees to become shift-ready and improve and grow their technical skills over time.
We are looking for a Certification Specialist who wants to be a part of building exciting and new offering for AWS Data Centers. Our infrastructure is rapidly changing and growing to adapt new technical solutions such as machine learning. To manage that growth effectively, Data centers need to have a reliable method of assessing the skills of their people and identifying gaps in skills coverage of their staff. Data Center Learning is developing a Certification program which will provide reliable assessments of work ready staff. You'll play a key role in building the assessments and deploying them with our users You will have an opportunity to apply your knowledge within instructional design, behavioral psychology, and program management. And above all, you will have a passion for learning.
Key job responsibilities
- Based on the inputs from the Global Business Owners and Subject Matter Experts, design assessments that measure cognitive abilities, competencies, or job-specific skills for a wide range of technical roles.
- Work with Certification Methodologist to choose the right assessment tool (e.g., behavioral interviews, psychometric tests, situational judgment tests) to accurately measure the defined competencies.
- Develop test items (e.g., multiple-choice questions, situational judgment tests, simulations) based on job analysis findings and inputs from Certification Methodologist.
- Use best practices in test construction to minimize bias and maximize accuracy.
- Develop guidelines and procedures for secure test delivery (online, proctored, or in-person).
- Provide technical documentation and user-friendly reports explaining assessment results.
- Gather feedback from stakeholders, assessors, and participants to refine the assessment program regularly.
- Monitor program impact and effectiveness, updating competencies or tools as organizational needs evolve.
- BA/BS Degree or equivalent experience in a relevant field such as certifications, instructional technology, educational technology, organizational development or several years of relevant experience in instructional design
- Several years program management experience and developing and executing strategies
- Several years utilizing learning evaluation data to improve training content
- Several years managing certification programs
PREFERRED QUALIFICATIONS
- Strong project management skills - Ability to manage complex development projects with multiple moving parts and stakeholders. Skilled at scope, timeline, resource, risk and budget management.
- Technical learning and assessment knowledge - Solid understanding of exam development, psychometrics, credentialing standards, and adult learning principles. Knows how to build valid, reliable assessments.
- Data analysis and Reporting - Synthesizes data and creates reports on learning program effectiveness, certification psychometrics, industry trends, etc. to inform strategic decisions.
- Knowledge of learning technology - Understands online learning, LMS systems, and technologies that enable and enhance certification programs.
- Needs analysis - Working with SMEs and stakeholders to determine the domains, skills, knowledge and competencies to be covered in the certification.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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