Technical Supervisor

3 days ago

Dublin, Dublin City, Ireland HCLTech Full time
Overview

We are seeking a detail-oriented and technically proficient individual to serve as a Technical Manager / Supervisor for (Data/ Audio/Video) annotation/transcribing tasks. This role is critical in ensuring the integrity, confidentiality, and accuracy of data annotation processes within a secure environment. The ideal candidate will have experience managing technical teams, enforcing security protocols, and optimizing annotation workflows.

Key Responsibilities
  • Supervise and coordinate secured annotation operations across the project.
  • Ensure all annotation tasks adhere to strict security protocols and data handling guidelines.
  • Mentor a team of annotators, providing technical guidance and performance feedback.
  • Develop and maintain documentation for annotation standards, workflows, and security procedures.
  • Collaborate with Ops Leads to align annotation outputs with project goals.
  • Analyse process gaps, guidelines ambiguities & interface with the Customers to present these with corrective recommendations
  • Identify process improvements and opportunities to enhance annotation efficiency.
  • Maintain standard operating procedures (SOPs), & suggest improvements to annotation guidelines, and training materials.
  • Championed continuous improvement through automation, tooling enhancements, and process optimization initiatives.
Required Qualifications
  • Bachelor's degree in English, IT, Data Management, or related field.
  • Proven experience in managing secured data annotation or similar technical operations for at least 4 years.
  • Strong understanding of data privacy, security protocols, and compliance standards.
  • Excellent leadership, communication, and organizational skills.
  • Familiarity with annotation tools and platforms, and ability to troubleshoot technical issues.
  • Ability to work in a fast-paced, high-security environment with minimal supervision.
Preferred Qualifications
  • Experience with AI/ML data pipelines and annotation for model training.
  • Certifications in data security or project management (PMP).
  • Knowledge of scripting or automation tools to streamline annotation workflows.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management
Industries
  • IT Services and IT Consulting

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