Risk Analyst I

Overview

GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us The GoFundMe team is searching for a skilled and passionate risk analyst to join our global operations team in Dublin. In this dynamic role, you will operate at a high level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give and receive donations online.

Trust & Safety is an integral part of GoFundMe's business. The Risk, Compliance, and Platform Integrity team protects donors, fundraiser organizers, beneficiaries, and the company from fraud, financial crimes, and abuse. As a member of the Risk team (Detector or Investigator), you'll help ensure our community remains a safe and trusted place to give and receive support by detecting risk signals, evaluating behaviors, verifying identities, and upholding regulatory compliance. Your analysis will inform smarter fraud prevention strategies and drive real-world impact.

The Job

Based on skillset, you'll be assigned to one of two core tracks: Detector or Investigator.

Detector Responsibilities

• Conduct reviews of new fundraisers to analyze risk signals.
• Analyze behavior deviations and account risk signals post-onboarding.
• Triage leads for further review and escalation.
• Evaluate KYC/KYB documentation and escalate sanctions/watchlist hits.
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements.
• Review and analyze community complaints regarding potential fraudulent activity.
• Surface emerging risks through manual case work and site-wide trend analysis.
• Monitor fundraisers throughout their lifecycle to mitigate financial or reputational risk.
• Manage escalations from internal teams.
• Respond to and mitigate payment disputes and negative balances.
• Guide customers through vetting, account reviews, and resolution of blocked funds.
• Ensure compliance with the GoFundMe Giving Guarantee.
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements.
• Surface emerging risks through manual case work and site-wide trend analysis.

Investigator Responsibilities

• (Content to be aligned with Investigator duties as applicable in the role description.)

You

• 1–3 years of experience in a fraud, risk, trust & safety, or payments environment.
• Familiarity with customer due diligence, AML/CTF regulations, KYC/KYB standards, and financial crime typologies.
• Strong writing and analytical skills with a detail-oriented mindset.
• Excellent communication and collaboration skills—especially in a remote or hybrid team setting.
• High level of empathy, integrity, and professionalism when interacting with customers and colleagues. A proactive, curious, and solution-focused approach to evolving risks and ambiguity.
• Team-player, able to disseminate information to internal and external stakeholders.

Why you'll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Financial assistance for hybrid work, family planning, generous parental leave, flexible time-off policies, and mental health resources.
• Growth Opportunities: Learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Participate in volunteering and Gives Back programs.

Values

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us

Equal Opportunity

GoFundMe is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

Salary and Accommodations

The total annual salary for this full-time position is €43,000 - €64,000 + equity + benefits. The salary range is determined by role, level, and location. Individual pay is determined by location and factors including skills, experience, and education. A recruiter can share the specific range based on location during the hiring process.

If you require a reasonable accommodation to complete a job application or interview, please contact

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