Festive Retail Sales Assistant

Position Snapshot

Position Title: Festive Retail Sales Assistant

Location: Dublin

Duration: 3 month fixed-term contract

Start Date: Mid October

Salary: €15.54 per hour

Overview

We are hiring temporary Festive Sales Assistants to deliver seamless shopping experiences at our boutiques. At Nespresso, we are looking for individuals that thrive in fast-paced environments, can positively engage with customers, and are proud to represent our brand and values: Inspire, Care, Act, and Innovate. If you can blend enthusiasm for coffee with collaboration to achieve our collective vision, this is the perfect opportunity for you.

Role Overview

Christmas is a magical time where a warm cup of coffee brings people together, and you can be part of that journey. As a Festive Coffee Specialist (Retail Sales Assistant), you will consistently act as a brand ambassador, welcoming, advising, and inspiring customers while meeting our high standards of customer service. You will create a welcoming environment and ensure that customer needs are met by pro-actively engaging in conversations and assisting with product selection and inquiries. During your time with us you will build knowledge and enhance your customer service skills, with the aim of confidently guiding customers to their perfect coffee.

Responsibilities

• On arrival: Work with the team to ensure the boutique is stocked, clean and inviting, maintaining the Nespresso image.
• Welcome Customers: Greet guests with a warm smile as they enter the boutique.
• Engage & Assist: Actively engage with customers, guiding them in product selection and answering inquiries.
• Team Collaboration: Collaborate with team members to manage store operations and customer flow.
• Maintain Stock: Monitor and replenish stock levels on shelves to ensure a seamless shopping experience.
• Wrap-Up: Review daily sales and customer feedback and set personal goals.

What experience you will need

We value curiosity to learn and delivering exceptional service while being excited by the challenge to become an ambassador for Nespresso. Previous experience in retail or hospitality is a bonus. We are looking for charismatic individuals with strong communication and interpersonal skills to build positive relationships with both the team and customers. Our aim is to help customers feel special by personalising the experience and offering luxury service.

Why choose Nespresso?

Nespresso is synonymous with quality and innovation. Our story began with a simple idea: enable anyone to create the perfect cup of espresso coffee—just like a skilled barista. Since 2001, we have responded to increasing coffee appreciation, and our growth reflects the quality of our offering and boutique experiences. We are committed to reducing, reusing and recycling and to sustainability. We pursue B Corp certification as part of our commitment to social and environmental performance, transparency, and accountability. B Corp certification reflects 30 years of commitment to sustainability for Nespresso.

Recruitment process

We will keep the job open for up to 3 weeks and shortlist applications based on experience and motivation. If selected, you will be invited to our boutique to experience the work environment and meet our team. You will participate in a "Walk and Talk" interview with our Boutique Manager to discuss your strengths and reasons for applying, and to learn more about us and ask questions. We are committed to accessible recruitment and will make adjustments as needed to support you through the process.

To find out more about Nespresso, please visit:

Equality and inclusion

Nestlé is committed to equal opportunity and diversity. We encourage applicants from all backgrounds and identities to apply. If we can accommodate you during the application process, please let us know. We proudly support our Colleague Networks and the values of inclusion and belonging for all.

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