Inside Sales Representative

2 weeks ago

Dublin, Dublin City, Ireland Brennan & Company Full time
Inside Sales Representative

Reports to: Customer Service Manager

Company: Brennan & Co

WHY THIS ROLE EXISTS

The Inside Sales Representative will play a crucial role in expanding sales to existing customers and generating new leads. This position requires a proactive individual with excellent communication skills and a strong sales acumen. The successful candidate will also be responsible for providing customer service to our clients.

Tasks & Responsibilities

Inside Sales Duties

  • Develop and maintain relationships with existing customers to drive repeat or new business.

  • Identify and pursue new sales opportunities through lead generation and prospecting

  • Conduct outbound sales calls against marketing campaigns

  • Follow up on inbound enquiries.

  • Collaborate with the marketing and existing CSR team to achieve targets and objectives.

  • Maintain accurate records of customer interactions and sales activities in the CRM system.

  • Prepare and deliver sales presentations and proposals where relevant

  • Stay informed about industry trends and market conditions.

  • Participate in marketing & customer service meetings and product training sessions.

Customer Service Duties

  • Order Processing:Accurately process customer orders for healthcare consumables, ensuring timely delivery.

  • Customer Support:Provide exceptional support to customers, addressing inquiries and resolving issues promptly.

Skills/Experience Required

  • Communication Skills: Ability to convey information clearly and effectively.

  • Customer Focus: Strong commitment to meeting customer needs and providing excellent service.

  • Sales Acumen: Proven ability to close deals and achieve sales targets.

  • Relationship Building: Ability to establish and maintain positive relationships with customers.

  • Problem-Solving: Aptitude for identifying issues and developing effective solutions.

  • Time Management: Efficiently manage time and prioritize tasks to meet deadlines.

  • Adaptability: Flexibility to adjust to changing market conditions and customer needs.

  • Team Collaboration: Work effectively with colleagues to achieve common goals.

  • Technical Proficiency: Comfortable using CRM systems and other sales tools.

  • Resilience: Ability to handle rejection and maintain a positive attitude.

  • Going the extra mile

  • Bachelor's degree in Business, Marketing, or a related field (preferred).

  • Previous experience in inside sales or a similar role.

  • Strong understanding of sales principles and techniques.

  • Excellent verbal and written communication skills.

  • Proficiency in Microsoft Office Suite.

What we can offer you

·A competitive Salary

·Up to 10% Annual Bonus

·5% Pension contributions (following probation)

·Flexible Working – 3 days office based: 2 days remote

·Death in Service Benefit

·Income Protection

·Maternity & Paternity Leave Payment

·EAP

·Monthly Social Events

·A defined learning and career path.

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