TPM AI Director

Overview

As a Director of Technical Program Management for AI Solutions at Mastercard, you will be a pivotal leader responsible for driving key strategic initiatives across our artificial intelligence landscape. You will lead multiple, highly visible pillars, potentially including Generative AI, advanced AI algorithms, large-scale model training, performance optimization, and distributed machine learning frameworks. This role is crucial in transforming how Mastercard leverages AI to enrich our products, operations, and customer experiences, ensuring we remain at the forefront of technological innovation.

What You'll Do

• Drive the end-to-end planning, execution, and delivery of complex, cross-functional AI programs from ideation to production and commercialization
• Possess a strong technical background and hands-on experience in areas such as large-scale machine learning training, end-to-end ML pipelines, model architectures, and distributed systems
• Continuously identify and remove bottlenecks, optimize processes, and challenge the status quo to accelerate the development and deployment of AI solutions
• Collaborate effectively across organizational boundaries, building strong cross-functional partnerships with product, engineering, data science, and business teams to meet Mastercard's AI goals
• Manage expectations and communicate program status, risks, and achievements to senior leadership, including C-level executives
• Contribute to the long-term AI strategy, roadmap development, and resource planning for key AI initiatives
• Proactively identify potential risks and issues, developing mitigation strategies to ensure program success and timely delivery
• Mentor, coach, and inspire a diverse team of program managers, engineers, and researchers, fostering a culture of excellence and continuous improvement

All About You

The ideal candidate will embody a relentless drive for innovation, a deep understanding of the AI ecosystem and business trends, and an unwavering commitment to execution excellence. You are a leader who thrives in a fast-paced environment with evolving requirements and priorities, always seeking solutions that scale and meet critical customer and business needs

Preferred Experience

• 10+ years of progressive experience in technical program management, research management, or a similar leadership role within the machine learning, deep learning frameworks, distributed training, LLM, or Generative AI domains
• 5+ years of hands-on technical experience in model training, especially at scale, and working with major ML frameworks
• Extensive experience with the full machine learning development lifecycle, AI software stacks, and related technologies
• Demonstrated strong leadership skills, with a proven ability to work collaboratively with diverse stakeholders and cross-functional teams
• Exceptional written, verbal, and presentation skills, capable of articulating complex technical and non-technical concepts clearly and concisely
• Experience presenting to C-level executives and influencing strategic decisions
• A strong ability to mentor, coach, and inspire a diverse and talented team of researchers and engineers
• Publications at top-tier conferences and journals in machine learning or related fields are a significant plus

Academic Credentials

• A PhD or Master's degree (or equivalent experience) in Artificial Intelligence, Machine Learning, Computer Science, or a related quantitative field

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Seniority level

• Director

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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