Store Manager, LEGO Store Dublin

Overview

Store Manager, LEGO Store Dublin at the LEGO Group. Create an environment in our LEGO Retail Store in Blanchardstown Centre where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Are you ready to encourage a team to deliver inspirational customer experiences and build the LEGO Brand?

Core Responsibilities

• Be a role model in store for guest experience and a true ambassador for the LEGO Brand. 80% of your time will be invested on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, and inspire store staff to consistently deliver outstanding branded experiences.
• Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training.
• Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV, etc.), supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency and profit by maintaining sound operational practices.
• Build rapport and a collaborative environment within the store and with LEGO Group partners on operational and people aspects such as Retail Marketing, Retail Operations, EHS (Health and Safety) and Human Resources.

About LEGO

The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

Do You Have What It Takes

• Experience in a store management role in an international retail environment
• High interest in learning an innovative way of retailing and delivering pinnacle brand experience
• Experience managing and delivering commercial results
• Demonstrated leadership ability and a proven record of developing staff; enjoys developing people; experience training new staff at all levels
• Strong communication, interpersonal and mentoring skills
• Excellent time management and organizational skills
• Knowledge of and experience with retail POS systems and operations; knowledge of budgeting, profit and loss statements, scheduling, loss prevention and cash management is an asset
• Be able to work flexible hours; occasional travel may be required

Application details

Applications are reviewed on an ongoing basis. However, we reserve the right to amend or withdraw our jobs at any time, including prior to any advertised closing date. If you're interested in this role, please apply as soon as possible.

What's in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Equal Opportunity & Safeguarding

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Join the LEGO team today

Thank you for sharing our commitment to Children's Rights. Just imagine building your dream career. Then make it real.

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