Technical Business Analyst

What is the opportunity?

As a Technical Business Analyst, you will work with the technical delivery teams, solution architects, business representatives and product owners, and a variety of technical colleagues, to translate business requirements into technical deliverables, and to facilitate the design of technology solutions that best support the achievement of customer goals.

You will have the chance to liaise with business, technical and test teams to make certain the final design will meet the business' needs and your contribution will be key to any delivery

In this role, you will:

• Be working within the team to deliver technical change in an Agile manner using SCRUM and KANBAN to support the delivery teams and the business in defining Initiatives, Epics and User Stories in support of the required business requirements.
• Frequently, operate as the sole Technical Analyst for projects & assigned changes in the refinement of business requirements to technical/functional requirements.
• Be responsible for ensuring the capturing of key artifacts to ensure adherence to our compliance and governance frameworks throughout SDLC.
• Support in the development of the BA practice within GTCS and mentor Business Analysts.
• Have experience in SDLC from both Agile and Waterfall methodologies perspective and the capture of requirements to support these methodologies for example Initiatives, Epics, User Stories, Functional & Non-functional requirements, Use Cases, Process models.
• Communicate the requirements to various stakeholder groups and partners and act as translator between IT and the business to ensure the cohesive alignment of all parties.

What will make you stand out?

We are looking for people with a self-motivated and flexible attitude that can demonstrate the ability to work in a fast-paced, multi-vendor environment. You will have demonstrable experience, as a Business Analyst, working within an Agile delivery programme as a Technical Analyst or Product Owner.

Excellent verbal and written communication skills including working with technical resources to document deliverables including Technical/Functional Requirements, High-Level Designs, Acceptance Criteria, UI/UK Wireframes, storyboards. Financial Services experience would also be beneficial to apply for this position.

Experience with any of the following will help you to stand out:

• Confluence & Jira or similar tooling.
• Design Thinking.
• Figma or other wireframing tools.
• Developing & mentoring business analysts and conducting peer reviews.
• Various types of Analysis including but not limited to data, systems, process, product, risk, functional.
• Excellent working knowledge of Microsoft Office, VISIO or other mapping tools.

Essential Qualifications

• Certification, Qualification or Training Business Analysis (PBA, CBDA, BCS, Lean Six Sigma) Scrum, Agile or equivalent.

More about the team

Enterprise Services is responsible for end-to-end delivery of change across Bank of Ireland's services. This function works closely with Bank of Ireland collaborators to shape and deliver change and enables the Bank to evolve its delivery capability to suit best how it serves Bank of Ireland customers.

This is an exciting dynamic agile environment that is transforming the bank by:

1. Enhancing the customer experience.
2. Streamlining processes.
3. Reducing costs.

The successful candidate will be part of a growing team that is consistently delivering results.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration - exact frequency to be agreed with manager.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career

Key Competencies

• Customer Focused - Self.
• Agile - Self.
• Amplify Capability - Self.
• Manage Risk - Self.
• One Group, one team - Self.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.