Supervisor, Ballincollig, Co. Cork

3 days ago

Cork, Cork, Ireland Carraigdonn Full time
Overview

Join to apply for the Supervisor, Ballincollig, Co. Cork role at Carraig Donn.

Are you ready to take the next step in your retail career? Carraig Donn, a leading Irish retailer known for quality products and exceptional customer service, is seeking an enthusiastic and dynamic Supervisor to join our team in Castlewest S/C, Ballincollig, Co. Cork, to deliver the ultimate shopping experience to our customers.

The Company

Established in 1965, Carraig Donn is Ireland\'s premier retailer of fashion, jewellery and giftware products. Our team brings quality products that are unique and exclusive to Carraig Donn stores, with genuine, honest customer service and an excellent retail experience. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our head office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are based in Westport, Co. Mayo, with additional buying offices in Ennis and Dublin. Carraig Donn is continuing to grow with long-term expansion plans.

The Role

This is a part-time 26-32 hour, fixed-term Supervisor contract in Castlewest S/C, Ballincollig, Co. Cork. Must be fully flexible to work weekdays, including evenings and weekends. Immediate start.

Key Responsibilities
  • Drive sales by leading and motivating a high-performing team to meet weekly and monthly targets.
  • Promote sales while controlling costs to maximise profitability and achieve optimal gross margin.
  • Maintain up-to-date knowledge of and adherence to all company procedures and health & safety procedures.
  • Uphold company standards in customer service, health & safety, and store presentation.
  • Foster a strong team spirit through communication, leadership and collaboration.
  • Support Store Manager with organising and managing weekly team rotas to ensure adequate coverage within budgeted hours.
  • Maintain exceptional visual merchandising standards in line with company guidelines.
  • Handle customer queries and complaints promptly, escalating to Head Office where necessary.
  • Ensure effective use of the till system, cash management and daily store operations.
  • Support recruitment, training and development of team members to enhance store efficiency and engagement.
  • Maintain high standards of stockroom organisation and overall store safety and hygiene.
Why Join Us

At Carraig Donn, we value our employees and offer:

  • Career Advancement Opportunities: Grow your career with us through mentorship and development programs, including paid apprenticeships toward level 6 certification.
  • Supportive and Inclusive Work Environment: A culture of collaboration and respect within a diverse team.
  • Continuous Learning and Development: Access to learning resources, training programs and workshops.
  • Comprehensive Benefits Package: Health and wellbeing support plan.
  • Employee Discounts and Perks: Staff discounts on our products, employee referral scheme and other perks. Onsite parking.
  • Health and Wellbeing Initiatives: Bike-to-work scheme, Employee Assistance programme, and an employee platform with mindfulness resources and more.

If you\'re ready to contribute to the success of our team and grow your career in retail, we would love to hear from you


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