Level 1 Service Desk Engineer

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Due to continued expansion of eir evo we are now seeking to recruit an experienced Level 1 Service Desk Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated customer team.

The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.

**This role is a 3 month contract from 1st August until 31st October.**

The role would involve:

• Remote Monitoring and Management support and configuration of customer's infrastructure
• Provision accounts and equipment
• Remote and Desktop Support for customers throughout Ireland and Internationally
• Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365
• Configuration of Microsoft Server, Exchange, Active Directory.
• Maintain and build the current documentation in place
• Hardware troubleshooting
• Interacting with and managing 3rd parties
• Application troubleshooting and support
• Imaging and Deployment
• Manage File Permissions and Access Rights
• Configuration and Support of Mobile Devices

Experience

• 2+ years Working in a technical support environment (required)
• Office 365 and Virtualization experience advantageous.

It would be preferred if the candidate had one of the following accreditations and experience

• Microsoft Specialist certification in Windows 10
• A Microsoft MCP for Client or Server OS

Successful candidates will receive exposure to

• All Microsoft Operating Systems
• Windows Servers
• Unified Communications
• Remote Access Solutions

Competitive salary, Employer Pension Scheme, Private Health Insurance, Laya Employee Assistance Scheme, Sports & Social Club, Cycle to Work scheme, TaxSaver Travel Scheme, Wellness Committee.

Development plans are provided to help employees obtain professional accreditations.

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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