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About the role:
As a Recruitment Administrator, you'll provide a professional recruitment administration service to clients within agreed timescales and Service Level Agreements. You'll also assist and work with key contacts in the delivery of specific projects. Key responsibilities include:
- Managing all client work requests/updates via a Case Management system (S-Now) adhering to the Service Level Agreements (SLA's) in place.
- Assisting in the day-to-day recruitment activities - such as publishing job adverts, arranging interviews, preparing documentation, liaising with hiring managers, candidates, and agencies.
- Prioritising work effectively considering the needs of the client and external deadlines.
- Responding to client queries within agreed timescales, managing client expectations through effective communication.
- Updating and keeping all systems updated in a timely manner in line with Client SLAs.
- Communicating effectively both verbally and in writing, using the most appropriate method depending on circumstances.
- Continuously seeking opportunities to improve the service provided to the client through process improvement.
- Using initiative to solve client queries and escalating where necessary.
Skills & Experience:
Previous administration experience, ideally within Recruitment or HR. Great at dealing with people, can build strong relationships. Comfortable working at a fast pace, multi-tasking, and balancing different priorities. Good eye for detail. Naturally customer-focused. Adaptable, a quick learner.
Benefits & Culture:
At Zellis, we create market-leading HR & Payroll products and services to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers, and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, defined with input from all of our 2,000 colleagues, are lived every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo, and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.
With Zellis, you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible, and hugely supportive. We also love to reward and recognise our brilliant colleagues.
As part of your benefits package, you'll receive: A competitive base salary, 25 days annual leave, plus your birthday off, and the opportunity to buy additional holiday, private medical insurance, life assurance 4x salary, enhanced pension scheme with company contributions up to 8.5%, and a huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Skills:
Administrative Support HR Administration Recruitment People Skills Attention to detail Adaptable Enthusiastic
