Senior UX Researcher

4 weeks ago

Dublin, Dublin City, Ireland Citco Group of Companies Full time

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line

The Citco Experience Design group launched in 2024 to deliver strategic capabilities to a range of enterprise initiatives. The mission of this group is to deliver value through Design practice to arenas such as CX, Digital Transformation, process and organizational design, and product design.

CXD will champion and resource Design practice to deliver sustainable competitive advantage to Citco

The Design group is expanding globally with an ever-increasing scope of activities and projects. The Senior UX Researcher role is the first specialist role in the group, an opportunity to complement and expand practices and skills. This is a unique opportunity to be part of a new function which delivers impact through Design Thinking: UX research, co-creation, service blueprints, UX strategy and detailed design.

The Senior UX Researcher role includes research design, qualitative and quantitative research, synthesis and UX strategy development, concept and usability testing. The insights developed will support UX/UI Designers in creating impactful products and interactions grounded in human-centered design.

The position is based in Ireland and may require some international travel to other Citco locations. This position reports to Head of Design in Dublin, and the successful candidate will interact with business stakeholders, and other technical groups.


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