Senior Manager Application Support

Verizon Limerick, County Limerick, Ireland

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Verizon Limerick, County Limerick, Ireland

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When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing...

As a Senior Manager for Applications Support you will be responsible for overseeing multiple teams that focus on fallout error support, correction and reconciliation as well as ensuring their timely execution.You will oversee a team of subject matter experts responsible for the application support as well as identifying trends to fallout and working towards a standard solution. Your role requires extensive partnering within Global Supply Chain, Sourcing and Sustainability (GSSCS) along with IT and solution providers offering cloud-based software, 3rd party developers and a variety of stakeholder groups across Verizon . Your team's are the first line of support to the larger GSSCS team and in some instances the larger Verizon enterprise. This position is a strategic role and is the catalyst for driving continuous improvement of supply chain processes and solutions. Responsibilities also include organizational leadership, metrics tracking, crisp and clear support documentation, business process subject matter expertise to implement solutions, data quality management, and communication of the improvement initiatives. This is a high impact, highly visible, multi-business/multi-region position in the Global Supply Chain organization. You are a key member of a leading-edge team responsible for the successful execution of system transactions across Verizon's Global Supply Chain, Sourcing and Sustainability organization.

What We're Looking For...

You'll need to have:

• Bachelor's degree or relevant work experience
• Relevant work experience within a similar role
• Experience in Supply Chain, Sourcing and/or Sustainability operations
• Experience with process design, reviews and improvement strategies
• Experience with direct people management, including leadership of diverse global teams
• Proven experience building deep relationships and driving strong collaboration
  
  

Even better if you have one or more of the following:

• Master's degree
• Strong executive presence, with proactive sense of ownership and a keen eye to look ahead, plan and execute
• Proven experience in leading complex projects by bringing together the right perspectives, identifying roadblocks and integrating feedback from clients and team members
• Excellent organizational, interpersonal, communication, negotiation, and operations skills
• Experience in supporting SAP tool suites (S4 HANA, Ariba, IBP, MDG)
• Experience using Google G-Suite Applications and Microsoft Office Applications
• Ability to meet deadlines and manage multiple projects with frequent interruptions
• Proven ability to lead and motivate others
  
  

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionProject Management and Information Technology
• IndustriesIT Services and IT Consulting

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