Retail Store Manager

2 days ago

Dublin, Dublin City, Ireland eir Ireland Full time
Retail Store Manager - Northside Shopping Centre

Join to apply for the Retail Store Manager - Northside Shopping Centre role at eir Ireland

Overview

Role Title: Retail Store Manager – Northside Shopping Centre, Dublin
Business Area: Retail Store Northside & Donaghmede
Location: Dublin, County Dublin, Ireland

About This Role

As a Retail Store Manager at eir, you will be a face of our brand, leading a passionate team that drives customer satisfaction and sales success. You will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You will play a vital role in maximizing revenue and enhancing eir's position in a competitive retail market. This role offers a competitive salary with additional earnings from our commission structure.

Responsibilities
  • Manage the store's daily operations and lead a motivated team.
  • Set and achieve monthly sales targets to grow the business.
  • Deliver exceptional service and provide tailored solutions to customers.
  • Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations.
Benefits
  • Ongoing professional development and training opportunities.
  • A supportive and dynamic work environment where growth is encouraged.
  • Enhanced earning potential through various staff incentives and commission.
  • Staff offer and wellbeing programs (including Free eir Wellness Programme & Employee Assistance Programme).
  • €500 Employee Referral Scheme.
  • Discounted healthcare plan and pension scheme contribution.
  • 22 days annual leave; family-friendly policies (fertility, pregnancy loss, menopause, etc.).
  • Diversity and Inclusion commitment; paid leave benefits including maternity and sick leave.
  • Tax saver tickets and bike-to-work scheme.
Salary

Monthly salary + competitive commission structure.

Requirements / Qualifications

Knowledge, Skills and Abilities

  • Strong communication skills with the ability to simplify complex products and services.
  • Ability to engage customers confidently, offering tailored solutions and building trust.
  • A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments.

Qualifications

  • Relevant diploma or certification is a plus, but not essential.
  • 2-5 years of retail or customer-facing experience preferred (life experience considered).
  • Industry knowledge is an advantage but not essential; ongoing training provided.
Additional Information

eir reserves the right to conduct appropriate suitability checks related to prospective employees, including reference checks and other publicly available information. We are committed to an inclusive and supportive work environment. If you require reasonable adjustments during the application or interview process, please let us know and we will accommodate.

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