Customer Service Assistant

4 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Customer Service Assistant - Wicklow/Arklow, WicklowClient:

BoyleSports

Location:

Wicklow, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

285b4a24eef6

Job Views:

6

Posted:

03.03.2025

Expiry Date:

17.04.2025

Job Description:

Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Wicklow or Arklow

Role Purpose:

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities:

  • Assist the Shop Manager and Assistant Manager with the day-to-day running of the shop.
  • Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
    • Opening and closing the shop
    • Managing and guiding the shop team
    • Cash management procedures
  • You will have the opportunity to manage on occasion which will lead to further development opportunities.
  • Ability to combine working in a fast-paced retail environment whilst undertaking training/on-the-job supports to continuously upskill and progress within the company.
  • Responsible for providing an outstanding customer experience for customers through a helpful, friendly, and knowledgeable approach.
  • Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but are not limited to betting terminals and in-shop transactions through the EPOS System in a timely manner.
  • To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
  • Ability to work under pressure and remain calm whilst constantly looking for ways to improve yourself and the shop.
  • Keeping and maintaining shop presentation standards to a high quality throughout your working day.
  • Ensure that all procedures (safety, compliance, and shop operations) are always followed.
  • Passionate about working within a team environment.
  • Adhere to Social Responsibility duties.

Knowledge, Skills, and Experience:

Essential Skills and Experience:

  • Operate with trust and integrity.
  • Flexibility as the business operates 7 days a week.
  • Be adaptable to the shop environment.
  • Great attention to detail and strong numeracy skills.
  • An enthusiastic people person who can work on their own initiative and as part of a team.
  • A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
  • Ambitious and driven to progress within the company.
  • To promote the company brand and be results-focused.
  • Problem solve and think creatively.
  • Be organized, reliable, and dependable.

Desirable Skills and Experience:

  • Industry/Retail experience is welcomed but not essential as full training is provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

#J-18808-Ljbffr

  • Customer Service Assistant

    1 week ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Title: Customer Service AssistantThis role involves supporting the service team at our busy motor franchise in Offaly, working closely with customers, scheduling appointments, greeting customers, preparing quotations, confirming work required, preparing invoices, and liaising with other departments within the company.About the Role:Schedule customer...

  • Customer Service Assistant

    5 days ago

    Dublin, Dublin City, Ireland Boylesports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: ClonmelRole Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    4 days ago

    Dublin, Dublin City, Ireland Boylesports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: KimmageRole Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    2 days ago

    Dublin, Dublin City, Ireland Boylesports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: TallaghtRole Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    7 days ago

    Dublin, Dublin City, Ireland Boylesports Full time

    Job Title:  Customer Service Assistant  Department: Retail Reporting to: Shop Manager Location: Coolock Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: DroghedaRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    4 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: MountmellickRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: KimmageRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: DroghedaRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: DroghedaRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    2 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service Assistant Department: RetailReporting to: Shop ManagerLocation: TallaghtRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...

  • Customer Service Assistant

    2 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: TallaghtRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title:Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Wicklow or ArklowRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title:Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Wicklow or ArklowRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Service Assistant - Birr, co. Offaly, County Offaly, IEClient:BoyleSportsLocation:Co. Offaly, County Offaly, IE, IrelandJob Category:OtherEU work permit required:YesJob Reference:4067f3c29448Job Views:2Posted:02.04.2025Expiry Date:17.05.2025Job Description:Job Title: Customer Service AssistantDepartment:...

  • Customer Service Assistant

    4 weeks ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: EdenderryRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of...

  • Customer Service Assistant

    1 week ago

    Dublin, Dublin City, Ireland BoyleSports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: CoolockRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:BoyleSportsLocation:Drogheda, IrelandJob Category:OtherEU work permit required:YesJob Reference:86814efc3dd8Job Views:2Posted:30.03.2025Expiry Date:14.05.2025Job Description:Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: DroghedaRole Purpose:You will be responsible...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:BoyleSportsLocation:Midleton, IrelandJob Category:OtherEU work permit required:YesJob Reference:6a7000f2220fJob Views:2Posted:30.03.2025Expiry Date:14.05.2025Job Description:Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: MidletonRole Purpose:You will be responsible...

  • Customer Service Assistant

    3 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:BoyleSportsLocation:Mountmellick, IrelandJob Category:OtherEU work permit required:YesJob Reference:cdc187ef9a5dJob Views:2Posted:30.03.2025Expiry Date:14.05.2025Job Description:Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: MountmellickRole Purpose:You will be...