Quality Manager

5 days ago

The Municipal District of Carlow, Ireland Cental Full time

Job Title: Quality Manager

Location: Based on site in Carlow

Reports to: Chief Operating Officer

Industry: Modular Construction, Data Centres, High-Voltage Systems

Company Background:

Cental, a global designer and manufacturer of Modular Infrastructure is looking to recruit a Quality Manager. The position will be based in Carlow Town, Co. Carlow and working closely with the Senior Team.

Job Overview:

As the Quality Manager at Cental Engineering, you will play a pivotal role in ensuring that all quality processes and standards within the organization align with ISO 9001 and EN 1090 certifications. You will be responsible for developing, maintaining, and improving quality management systems across engineering, manufacturing, and service functions. This role requires expert-level knowledge of quality standards and a hands-on approach to drive operational excellence. The Quality Manager will also serve as a front-facing leader, collaborating with customers to meet their quality and documentation needs, ensuring a seamless process from design to delivery.

Individuals with experience in the construction and data centre industries, where quality and compliance standards are of paramount importance, may be particularly well-suited for this role.

Key Responsibilities:

  1. Quality Management Systems (QMS):
  • Develop, implement, and maintain ISO 9001 and EN 1090-compliant quality management systems.
  • Lead internal and external audits, ensuring full compliance with all regulatory standards and customer specifications.
  • Create and enforce policies and procedures that promote compliance, customer satisfaction, and continuous improvement.
Documentation & Compliance:
  • Oversee the preparation and review of documentation required for compliance with ISO 9001 and EN 1090 standards, including quality manuals, control plans, inspection protocols, and certifications.
  • Ensure that all project documentation, including inspection reports, compliance certificates, and delivery documents, meet customer requirements and statutory regulations.
  • Lead the creation of clear, accurate, and timely reporting systems to track and document all quality activities.
Customer Liaison:
  • Act as the primary point of contact for customers regarding quality-related matters.
  • Collaborate with customers during pre-qualification, project initiation, and throughout the project lifecycle to ensure their quality expectations are met.
  • Provide customers with detailed quality reports, compliance documentation, and certificates, fostering strong and transparent relationships.
Continuous Improvement & Lean:
  • Lead quality improvement initiatives to drive waste reduction, improve process efficiency, and enhance overall product quality.
  • Work closely with the operations, engineering, and project management teams to integrate Lean principles and continuous improvement methodologies into daily practices.
  • Use data-driven analysis (e.g., root cause analysis, 8D, FMEA) to identify and resolve quality issues and prevent reoccurrence.
Training & Leadership:
  • Train and mentor staff across the organization on quality management systems, policies, and procedures.
  • Foster a culture of quality awareness, engagement, and accountability among all employees.
  • Lead a small team of quality professionals, ensuring they have the tools and resources to effectively support production and customer needs.
Risk Management & Problem Solving:
  • Identify, assess, and mitigate quality risks throughout the project lifecycle, ensuring products are delivered to specification, on time, and within budget.
  • Coordinate problem-solving initiatives to resolve quality issues quickly and efficiently.
  • Engage in regular cross-functional communication with manufacturing, design, and project teams to identify and address potential quality concerns early in the process.

Key Requirements:

  1. Education & Certifications:
  • Bachelor's degree in Engineering, Quality Management, or a related field.
  • Lead Auditor certification in ISO 9001 is essential.
  • EN 1090 certification or extensive experience managing EN 1090 compliance in manufacturing.
  • Six Sigma or Lean certification is a plus.
Experience:
  • Minimum of 5 years of experience in quality management within an engineering or manufacturing environment.
  • Proven track record of managing ISO 9001 and EN 1090 certifications and compliance.
  • Hands-on experience in conducting audits, managing QMS documentation, and liaising with external auditors.
  • Experience working directly with customers to resolve quality issues and deliver quality documentation.
Skills & Competencies:
  • In-depth knowledge of ISO 9001 and EN 1090 standards and their application within engineering or manufacturing.
  • Strong understanding of Lean and continuous improvement principles and how they apply to quality management.
  • Exceptional communication skills, with the ability to interface effectively with both internal teams and external customers.
  • Strong leadership and problem-solving abilities with an analytical mindset.
  • Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
  • Proficiency with quality management software and systems.
Personal Attributes:
  • Customer-Oriented: Ability to build strong relationships with customers and respond quickly to their needs.
  • Detail-Oriented: High level of attention to detail, ensuring that all quality documentation and systems are accurate and complete.
  • Problem Solver: Analytical thinker who can quickly identify problems, propose solutions, and implement corrective actions.
  • Proactive: Takes the initiative to improve processes, reduce risks, and enhance product quality continuously.

Cental Engineering is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone can thrive. If you are passionate about quality and driven to make a meaningful impact, we invite you to apply for this exciting opportunity.

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