Part Time Retail Sales Consultant- Headford Road Galway

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Role Title: Retail Sales Consultant – Part Time – Headford Road

Business Area: Direct Retail

About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir's values, grow our customer base, and contribute to the success of your store. You'll earn a monthly salary along with additional earnings from our attractive commission structure. If you're a people person with a passion for tech and a drive to hit targets, we'd love to hear from you.

This is more than just a retail job—it's your chance to build a career in an exciting and fast-paced industry.

• Deliver outstanding customer service.
• Work in a target-driven environment that rewards achievement.
• Be part of a team where your input is valued and your success is celebrated.

This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you're new to telecoms, you'll be set up for success.

• Earn €13.50 per hour + a competitive commission structure.
• Continuous support, learning and opportunities for advancement.
• Enhanced earning potential through various staff incentives.
• Staff offer.
• Free eir Wellness Programme & Employee Assistance Programme.
• €500 Employee Referral Scheme.
• Discounted healthcare plan.
• Pension scheme contribution.
• Generous family friendly policies, including fertility, pregnancy loss, menopause and others.
• Commitment to Diversity and Inclusion.
• Paid leave benefits incl. maternity and sick leave benefits.
• Tax saver tickets and bike to work scheme.

As a Retail Sales Consultant, your key responsibilities will include:

• Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.
• Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store's overall performance.
• Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
• Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
• Product & Policy Knowledge: Stay up-to-date with eir's product offerings, promotions, and store policies to ensure accurate and compliant service delivery.
• Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information.

Flexibility is essential—you'll be required to work evenings and weekends in line with store trading hours.

Knowledge, Skills & Abilities

• Confidence in engaging with a variety of customers and understanding their needs.
• Clear, effective communication skills with a strong ability to explain products and services.
• A positive, target-driven mindset with a passion for providing great service.
• Interest in mobile phones, broadband, and emerging technologies.

Qualifications

• 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
• A strong customer focus and a proactive attitude are key to success in this role.

Our purpose is to connect for a better Ireland. Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future. Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.

If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.