Desktop Engineering Architect

3 weeks ago

Dublin, Dublin City, Ireland STATE STREET CORPORATION Full time
Desktop Engineering Architect

Apply locations: Dublin 2, Ireland; Boston, Massachusetts

Time type: Full time

Posted on: Posted 5 Days Ago

Time left to apply: End Date: January 25, 2025 (30 days left to apply)

Job requisition id: R-764388

Job Description

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SSC employees.

Key Responsibilities

  • Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes Endpoints, authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
  • Directly responsible for managing and implementing EUC VDI environment running via Citrix on Nutanix NC2 in both Cloud and internal DCs.
  • Responsible for designing, architecting and implementation of End User IT solutions, along with change management activities.
  • Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
  • Provide third/fourth level support for incidents and problems in designated areas of expertise and assist our vendor partners as needed.

Requirements

  • Degree in computer engineering, computer science or equivalent.
  • At least 7 years of experience managing an End User IT Environment. Broad technology experience encompassing architecture, network design and IT operations in a global organisation.
  • Extensive Windows 10/11 experience covering image development and deployment at scale.
  • Extensive End Point management tool (SCCM, 1E, Intune, Jamf etc) experience covering implementation and use of said tools.
  • Familiarity with MACOS and Dell Wyse.
  • Extensive knowledge of Desktop Virtualization, Citrix & Nutanix.
  • Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
  • Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, EntraID, and Windows Server.
  • A good understanding of SDLC and Agile methodology, ideally Jira based.
  • Enterprise Architecture or Microsoft Certification / Citrix Certification / Nutanix Certification.
  • Exposure to ITIL (Incident, Problem & Change management).
  • Ability to work independently, multi-task, and take ownership.
  • Excellent Communication – verbal and written.
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