Team Member

2 weeks ago

Dublin, Dublin City, Ireland Lagardère Travel Retail Full time
Team Member - BK/Supermacs - Dublin Airport

Join to apply for the Team Member - BK/Supermacs - Dublin Airport role at Lagardère Travel Retail.

This position offers an exciting opportunity in travel retail, delivering exceptional service in a fast-paced environment. Ensure you can commute to and from Dublin Airport before applying.

Job Purpose

The Team Member provides excellent customer service by taking orders, serving food and beverages, and ensuring a positive guest experience. You will collaborate with kitchen staff and management to maintain high service standards.

Contract Details

40 hours per week across 4 days, with 11-hour shifts and 1-hour unpaid breaks.

Key Responsibilities
  • Greet and welcome customers professionally.
  • Accurately take and serve food and beverage orders.
  • Recommend menu items and answer customer inquiries.
  • Serve food and drinks promptly.
  • Attend to guests' needs during their visit.
  • Handle customer complaints professionally.
  • Process payments accurately.
  • Maintain cleanliness of the dining area and workstations.
  • Assist with setting and clearing tables and restocking supplies.
  • Report hazards or concerns immediately.
Qualifications
  • Experience in food service is preferred but not required.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills for transactions.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
Key Skills
  • Customer service excellence
  • Time management and organization
  • Attention to detail
  • Teamwork and collaboration
  • Problem-solving skills
  • Knowledge of food and beverage menus
  • Willingness to learn and adapt
Additional Information

A five-year reference check and police check are required as the store is airside in the departures lounge. Further details will be provided at the interview stage.

Our Values: Can You Feel the HEAT?

As part of Lagardère Travel Retail, we uphold the following values:

  • Honesty: Working ethically, fostering openness, fairness, and consideration.
  • Excellence: Delivering first-class service, maintaining high standards, showcasing prestigious brands.
  • Agility: Adapting quickly to change, striving for continuous improvement.
  • Team Spirit: Collaborating effectively, supporting each other, engaging with communities.
About Lagardère Travel Retail

With over 170 years of experience, we operate more than 5,000 stores across 42 countries, generating €5.2bn in sales in 2022. We are committed to diversity and inclusion, fostering a supportive work environment where everyone can thrive.

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