Bilingual Technical Support Specialist

4 weeks ago

Cork, Cork, Ireland El Camino Health Full time

Bilingual Technical Support Specialist (Spanish & Italian)

Bilingual Technical Support Specialist (Spanish & Italian)

Apply remote type Hybrid locations Cork, Ireland time type Full time posted on Posted 30 Days Ago job requisition id 141514

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:

Are you fluent in Spanish and Italian and looking to develop a career in technical support? We are seeking a Customer Support Engineer based in Cork, Ireland to join our team supporting Logitech's Paid Services program. This role is an excellent opportunity for individuals with strong language skills and a passion for technology who are eager to learn and develop their technical expertise.

As a Customer Support Engineer, you will assist customers in troubleshooting and resolving technical issues related to Logitech's video conferencing solutions. You will work closely with IT decision-makers (ITDMs) to ensure seamless functionality in conference room spaces, helping them deploy and maintain their solutions. Communication will take place through phone, email, or video calls, providing a high-touch service to global organizations.

At Logitech, we value a commitment to learning and professional growth. If you have the required language skills and a willingness to develop your technical abilities, we encourage you to apply

Your Contribution:

  • Assist customers in troubleshooting and resolving technical issues related to Logitech's video conferencing products.
  • Communicate effectively with customers via phone, email, and video calls to provide high-quality support.
  • Maintain clear, concise, and professional communication in all customer interactions.
  • Work with internal teams to escalate and resolve complex technical issues.
  • Provide feedback on customer trends and contribute to improving support processes.
  • Develop a strong understanding of Logitech products and video conferencing technology through ongoing training and hands-on experience.
  • Collaborate with team members to share knowledge and improve overall customer support.

Key Qualifications:

  • Fluency in Spanish and Italian (both written and spoken).
  • Strong communication and customer service skills.
  • A passion for technology and a willingness to learn new skills.
  • Basic familiarity with video conferencing applications such as Zoom, Microsoft Teams, and Google Meet (preferred but not required).
  • A proactive approach to problem-solving and troubleshooting.
  • The ability to work independently and as part of a team.
  • Professional-level English proficiency.

Preferred Qualifications:

  • Previous experience in a customer support or technical support role.
  • Basic knowledge of computer networking and operating systems (Windows and Mac OS).
  • Familiarity with Android or iOS devices beyond mobile phones.
  • An interest in pursuing technical certifications or further training in IT support.

Education & Training:

  • A background in IT, computer science, or a related field is a plus but not required.
  • On-the-job training and professional development opportunities will be provided.
#J-18808-Ljbffr

  • Bilingual Technical Trainer

    5 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Job SummaryThe Bilingual (German) Training Specialist is a key member of our support team, responsible for designing and delivering engaging training sessions for our customers and partners.You will work closely with internal teams to ensure that our training programs meet the evolving needs of our customers, while also providing exceptional post-training...

  • Bilingual Technical Advisor

    1 week ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About Keeper Security: As a leading provider of cybersecurity solutions, Keeper Security, Inc. is committed to protecting users with zero-trust and zero-knowledge security. Our solutions are designed to be easy to use and affordable, making us the preferred choice for individuals and organizations worldwide.The Job Opportunity: We are seeking a skilled...

  • Cybersecurity Support Expert

    3 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper Security, Inc. is a leader in the cybersecurity industry, and we're seeking a talented Bilingual (French) B2B Customer Support Representative to join our EMEA team.This hybrid position offers the flexibility to work from home or in our Cork, Ireland office, depending on your location. As a member of our team, you'll provide top-notch customer support...

  • Highly Skilled Bilingual Support Specialist

    2 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About the JobWe are looking for a highly skilled and bilingual customer service representative to join our team at Keeper Security, Inc. As a key member of our support team, you will be responsible for providing exceptional customer support to our clients in French and English.Key ResponsibilitiesProvide timely and effective resolution to customer...

  • Cybersecurity Expert for Bilingual Support

    2 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Keeper Security, Inc.Job DescriptionThe successful candidate will be responsible for providing exceptional customer support to our clients in French and English. This includes answering incoming customer calls, tickets, and chats regarding product...

  • Technical Support Specialist

    11 hours ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About Keeper SecurityKeeper Security, Inc. is a leading cybersecurity company transforming the way people and organizations protect themselves online.We're seeking a talented Bilingual (French) Customer Support Representative to join our EMEA team.Job DescriptionThis is a hybrid position for those living within a commutable distance to our Cork office or...

  • Bilingual Identity Access Management Specialist

    1 week ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About the OpportunityThis is a unique opportunity to join a fast-growing cybersecurity company and take on a challenging sales role. As a Bilingual Identity Access Management Specialist, you will be responsible for selling our identity access management solutions to IT organisations across Europe. This role involves identifying new business opportunities,...

  • Commercial Support Specialist

    4 days ago

    Cork, Cork, Ireland Specialist Technical Services Full time

    We're looking for a highly organized and detail-driven Commercial Administrator to support our commercial operations. As a key member of our team, you'll be responsible for managing project details, handling approvals, and tracking progress.Your knowledge of financial software, including COINS, will be essential in generating reports, updating trackers, and...

  • Bilingual Customer Service Representative

    7 hours ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About Keeper SecurityKeeper Security, Inc. is an innovator in the cybersecurity space, providing cutting-edge solutions to protect users and organizations worldwide.We're seeking a skilled Bilingual (French) Customer Support Representative to join our EMEA team.Key ResponsibilitiesThis role involves working with customers to resolve product problems, service...

  • Bilingual (German) Training Specialist, Emea

    5 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (German) Training Specialist to join an expanding team within our B2B Support, EMEA division.Qualified candidates must permanently reside in Ireland.This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable...

  • Bilingual Technical Support Specialist

    2 weeks ago

    Cork, Cork, Ireland Logitech Full time

    Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Role:Are you fluent in Spanish and Italian and looking to develop a career in technical support? We are seeking a Customer Support Engineer based in Cork, Ireland to join our team supporting Logitech's Paid...

  • Bilingual Channel Marketing Lead

    1 week ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    About the RoleWe are looking for a talented Channel Marketing Specialist to join our team in the EMEA region.The ideal candidate will have 3+ years of experience in channel marketing, with a proven track record of driving revenue growth via channel marketing campaigns and motions.The role requires bilingual fluency in English and French, with the ability to...

  • Bilingual (German) Training Specialist, EMEA

    7 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (German) Training Specialist to join an expanding team within our B2B Support, EMEA division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable...

  • Bilingual (German) Implementation Training Specialist, Emea

    7 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (German) Implementation Training Specialist to join an expanding team within our B2B Support, EMEA division.Qualified candidates must permanently reside in Ireland.This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside...

  • Bilingual (French) B2B Customer Support Representative-Emea

    6 days ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring talented Bilingual (French) B2B Customer Support Representatives to join the Keeper Customer Support, EMEA team.Qualified candidates must permanently reside in Ireland.This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.Keeper's...

  • Bilingual (German) Implementation Training Specialist, EMEA

    3 weeks ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:Location:Cork, IrelandJob Category:OtherEU work permit required:YesJob Reference:6f043c524401Job Views:7Posted:15.03.2025Expiry Date:29.04.2025Job Description:Keeper is hiring a motivated and passionate Bilingual (German) Implementation Training Specialist to join an expanding team within our B2B Support,...

  • Bilingual (German) Implementation Training Specialist, EMEA

    2 weeks ago

    Cork, Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (German) Implementation Training Specialist to join an expanding team within our B2B Support, EMEA division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living...

  • Technical Administrator

    4 days ago

    Cork, Cork, Ireland Specialist Technical Services Full time

    At Specialist Technical Services, we're seeking a skilled Commercial Administrator to join our team. As a key player in our commercial operations, you'll play a vital role in ensuring the smooth execution of our projects.The ideal candidate will have experience in a similar commercial setting, with a strong understanding of financial software such as COINS....

  • Bilingual (French) B2B Customer Support Representative-EMEA

    4 weeks ago

    Cork, Cork, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:Location:Cork, IrelandJob Category:OtherEU work permit required:YesJob Reference:984e9ecbf2f9Job Views:2Posted:28.03.2025Expiry Date:12.05.2025Job Description:Keeper is hiring talented Bilingual (French) B2B Customer Support Representatives to join the Keeper Customer Support, EMEA team. Qualified candidates...

  • Technical Support Representative B2B

    1 week ago

    Cork, Cork, Ireland TN Ireland Full time

    Job Summary:We're looking for a Technical Support Representative to provide top-notch support to our customers in the EMEA region.The ideal candidate will have strong technical knowledge, excellent communication skills, and proficiency in French and English.About KeeperKeeper Security is a leader in zero-trust and zero-knowledge security solutions. Our...