AIML Data Operations Annotation Analyst
1 week ago
Cork, County Cork, Ireland | Machine Learning and AI
DescriptionOur team comprises talented individuals who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team, you'll play a central role in enhancing the user experience. We work in a fast-paced, dynamic, technology-focused environment. As an Annotation Analyst, you'll annotate audio and visual data and evaluate data from customers who have opted into the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines. Flexibility and prioritization skills are essential. We focus on the user experience, leveraging customer insights to drive improvements. We believe diverse backgrounds, perspectives, and passions help us innovate. Training will be provided to develop your expertise in understanding, supporting, and improving the customer experience. This position requires working Monday through Friday, with hours starting between 7am-9am and ending between 4pm-6pm local time, with scheduling flexibility based on business needs. The role offers competitive pay, benefits, stock plan eligibility, time off, and employee discounts.
Minimum Qualifications- Proficiency in Dutch reading, writing, and comprehension to support the language-specific market
- Fluency in English reading, writing, and comprehension for collaboration with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of local region and cultural variations
- Demonstrates integrity and a focus on customer privacy
- Attention to detail and critical thinking in evaluating language usage and dialects
- Strong organizational skills and meticulousness
- Ability to independently navigate systems and tools
- Experience in content review or similar environments; prior testing experience is a plus
- Flexibility and adaptability to changing workflows and responsibilities
- Team-oriented with openness to sharing expertise and feedback
- Ability to work independently, make timely decisions, and take appropriate actions
- Experience as an end user of Siri, similar AI, or personal assistants
- Consistently meets or exceeds targets within tight deadlines
- Skill in identifying business process improvements for increased efficiency
- Capacity to maintain focus and achieve high results amid large volumes of tasks
- Comfort working with sensitive or offensive safety data
- Thrives in repetitive tasks and ambiguous scenarios
- Bachelor's degree or equivalent relevant experience
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