Sales and Events Manager
4 weeks ago
Job Overview:
BrookLodge & Macreddin Village is seeking a dynamic and results-driven Sales and Events Manager to lead our sales efforts and coordinate exceptional events. The ideal candidate will have a strong background in hospitality sales, event planning, and relationship management, ensuring seamless execution of corporate events and special occasions while driving revenue growth.
Key Responsibilities:
- Develop and implement sales strategies to drive revenue growth in accommodation, corporate events, and private functions including overseas clients.
- Identify new business opportunities and nurture relationships with potential clients, event planners, and corporate partners.
- Conduct sales visits, presentations, and networking events to promote BrookLodge & Macreddin Village.
- Achieve and exceed sales targets through proactive outreach and client engagement.
- Oversee the planning and coordination of conferences and private events to ensure a seamless guest experience.
- Work closely with clients to understand their needs, providing tailored solutions and exceptional service.
- Collaborate with internal departments (kitchen, front office, operations) to ensure smooth event execution.
- Manage event budgets, contracts, deposits, and timelines, ensuring profitability and efficiency.
- Maintain a high level of attention to detail in event setups, logistics, and overall customer satisfaction.
- Act as the main point of contact for clients, ensuring excellent communication from initial enquiry to post-event follow-up.
- Build strong relationships with new and repeat clients and key stakeholders to encourage loyalty and referrals.
- Gather and analyse client feedback to continuously improve the event experience.
- Maintain accurate records of sales activities, client interactions, and event details.
- Prepare reports on sales performance, revenue projections, and market insights for senior management.
- Ensure all contracts, deposits, and payments are managed efficiently.
- Assist with reservations and weddings if needed.
Key Requirements:
- Minimum of 2 years experience in a sales and events role within the hospitality industry.
- Strong knowledge of corporate events and conference planning.
- Exceptional sales and negotiation skills with a track record of achieving targets.
- Excellent organisational and multitasking abilities to manage multiple events simultaneously.
- Strong interpersonal and communication skills to engage with clients and internal teams.
- Up-to-date understanding of B2B, B2C, and experience with all online revenue channels, including but not limited to, 3rd party websites, social media platforms, analytics, and SEO.
- Ability to price, negotiate, and contract rates with OTAs, Tour Operators, and DMCs.
- Proficiency in software, including Microsoft Office.
- Strong knowledge of DMCs, MICE, and overseas tour operators.
What We Offer:
- A dynamic and picturesque work environment in Macreddin Village.
- Opportunities for career growth and professional development.
- Staff discounts within BrookLodge & Macreddin Village.
- Mileage/fuel allowance.
- Mobile phone.
- Staff meals while on duty.
- Monday to Friday - weekends or evenings on occasion.
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