Client Services Representative: Funds

3 weeks ago

Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time
Client Services Representative: Funds & Banking – Spanish Speaker

Dublin, Ireland

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Client Services Representative: Funds & Banking (Spanish Speaker)

Interactive Brokers seeks a banking professional to resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment and emphasizing courtesy via telephone, email and online chat.

Client inquiries typically encompass a broad array of themes, including:

  • Support cash deposit and withdrawal activity, position transfers, and account administrative functions.
  • Systematically follow up on and resolve pending transfers, differences and cash transfer-related issues.
  • Margin calculations, commission structure, interest and fees.
  • Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures.

Qualifications & Skills

  • Must be fluent in English and Spanish
  • Banking/commercial apprenticeship or university degree in finance, economics or a related field
  • Experience in a financial services position (e.g., brokerage, banking, trading, exchange or clearinghouse) is preferred but not required.
  • In-depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed-income.
  • Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email or online chat.
  • Understand and interpret SWIFT messages (MT103, MT540).
  • Experience with international security clearing and settlement, as well as experience with cash settlement, is preferred but not required.
  • Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies preferred but not required.
#J-18808-Ljbffr

  • Client Services Representative: Funds

    1 week ago

    Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time

    Dublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.IBKR affiliates provide global...

  • Fund Services Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland Mediolanum International Funds Limited Full time

    We have an excellent opportunity for a Fund Services Analyst to join the Fund Services team at Mediolanum on a 12 Month Fixed Term Contract.The role involves supporting the Fund Services Managers in an interesting mix of routine controls-oriented work, regulatory and other reporting, problem solving, and project management.The position requires an individual...

  • Senior Client Service Representative

    6 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Key Roles and ResponsibilitiesWe are seeking a Senior Client Service Representative to join our Exchange Traded Funds (ETF) team in Dublin. As a key member of our fund services team, you will be responsible for providing exceptional client service and support to ETF clients and approved participants.This is a diverse and demanding role that offers the...

  • Director, Client Operations, Fund Administration

    4 weeks ago

    Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Director, Client Operations, Fund Administration2 days ago Be among the first 25 applicantsMUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration,...

  • Client Service Senior Representative

    1 week ago

    Dublin, Dublin City, Ireland Brown Brothers Harriman & Co. Full time

    Client Service Senior Representative - Exchange Traded FundsClient Service Senior Representative - Exchange Traded FundsApply locations Dublin time type Full time posted on Posted 12 Days Ago job requisition id 66636At BBH, Partnership is more than a form of ownership—it's our approach to business and relationships. We know that supporting your...

  • Client Services Representative: Financial Support Specialist

    4 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Job Title: Financial Support SpecialistWe are seeking a highly skilled banking professional to join our team as a Client Services Representative, providing expert support for clients regarding funds and banking services.

  • Associate Director, Client Operations, Fund Administration

    23 hours ago

    Dublin, Dublin City, Ireland Mufg Investor Services Full time

    Job DescriptionReport to the Director, Client Operations, Fund Administration, a list of your responsibilities will include:Provide the full range of fund accounting and administration services to fund of hedge fund clients, including Net Asset Value (NAV) preparation and review, custody servicing, investor record keeping and reportingManage a team of Fund...

  • Client Service Senior Representative

    2 weeks ago

    Dublin, Dublin City, Ireland Brown Brothers Harriman & Co. Full time

    Client Service Senior Representative - Exchange Traded FundsBrown Brothers Harriman & Co., Dublin, IrelandAt BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility...

  • Senior Associate, Client Operations, Fund Administration

    4 weeks ago

    Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Reporting to the Associate Director of Client Operations, you will:- Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.- Provide a complete range of fund administration services to hedge fund clients...

  • Senior Associate, Client Operations, Fund Administration

    3 weeks ago

    Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Senior Associate, Client Operations, Fund AdministrationCompany DescriptionMUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking,...