Azure Success Manager SMC

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Microsoft

Dublin, Ireland

Other

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Yes

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c151b6662b34

5

19.06.2025

03.08.2025

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Overview

This role is for the EMEA SMB and SMC-C organization, Azure Success Manager working from Dublin, Ireland responsible for area France.

The Small, Medium, and Corporate (SMC) organization helps businesses achieve their digital transformation and business goals by helping customers with Microsoft solutions and partners. One of the fastest growing customer segments in the industry, SMC helps customers realize value from the Microsoft Cloud across customer solution areas like Modern Work, Security, Business Applications, Infrastructure, Data and AI, and Application Innovation.

The SMC segment is at the leading edge of growth and transformation. It's a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMC customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience.

The Azure Success Manager focused on Azure in SMC is accountable to the growth of the Azure consumption revenue through a set of key partners in an area. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the customer.

To be successful, you must have a deep understanding of the local market, customer success practices and upsell/cross-sell motions across services/products and the respective routes to market with focus on Azure expertise. You collaborate with a v-team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue in SMC through the building and development of Partner success practices among key partners to help them invest accordingly to address customer needs and accelerate their digital transformation.

This role is flexible in that you can work up to 50% from home.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications

Professional

• Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
• Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
• Enterprise and/or Channel Sales. 4+ years' experience selling business to business IT solutions and meeting revenue targets.
• Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.
• Purposeful Planner & Executor. Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.

Technical

• Have completed training and/or certification on these Microsoft technologies or similar information technology solutions or software applications: Azure - Microsoft Certified: Azure Fundamentals (AZ-900) or Designing and Implementing Microsoft Azure Networking Solutions (AZ-700) or higher.
• Willing to attain certification in Azure (AZ-900 or AZ-700) within 6 months.

Preferred Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 4+ years relevant Sales or Marketing experience with Information Technology products and/or services OR equivalent experience

#ASM

Responsibilities

Partner Solution Selling - Identifies SMC Azure sales and solutions opportunities, such as next logical workload on customer cohorts, and communicates them to partners. Coaches partners on developing a consumption/usage practice including lead generation for specific products. Supports partners by ensuring access to the right capabilities. Knowledge of Azure Migrate, Modernize incentives, Remote Monitoring, Data Center Optimization, Azure Lighthouse APIs is valued.

Delivering Partner Success - Develops customer practice building or enhancement plans aligned with business goals, prioritizes partners with sales teams, and guides them on customer success practices. Uses tools and analyses to understand partners better and identify opportunities.

Drive Customer Success - Shares industry and market knowledge with partners to foster competitive solutions, enhance growth, and influence capabilities. Activates different partners and solutions for business outcomes.

Sales Performance Growth - Manages Azure consumption revenue growth with key partners, runs business rhythm motions, and collaborates with partner development managers to address performance gaps. Shares insights to shape programs that drive retention, renewal, and growth. Tracks revenue, customer spend, and service adoption metrics.

Sales Execution - Shares best practices, coordinates resources for sales efficiency, and coaches partners on tools to maximize opportunities.

Customer Insights and Satisfaction - Ensures continuity of programs, monitors satisfaction, and adapts strategies to improve engagement. Deep understanding of Cloud Ascent.

Benefits/perks may vary depending on employment nature and country, including healthcare, educational resources, discounts, savings, leave policies, giving programs, and networking opportunities.