Site Reliability Engineer

Site Reliability Engineer (Dublin, Hybrid)

Join to apply for the Site Reliability Engineer (Dublin, Hybrid) role at GTreasury.

The mission, should you choose to accept it, is to pioneer and scale GTreasury's system and application observability efforts, and reduce toil amongst our operational workstreams. You will work across a global set of hard-driving engineering, support, and technical operations teams that care deeply about our internal and external customers' experiences. If you enjoy solving complex business problems in a fast-paced, collaborative, and iterative environment this might be the right role for you

At GTreasury, you'll be a part of the makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office.

We are seeking an innovative and forward-thinking Site Reliability Engineer to join our newly formed Site Reliability Team. You will be a hands-on technical lead, responsible for both crafting strategy and implementing a wide and deep set of tools and practices focused in the site reliability/observability/Application Performance Monitoring space.

What You'll Do

• Lead our system observability effort leveraging New Relic and other tools
• Serve as our in-house expert on site reliability practices and tooling, and strive to mentor and educate other engineers and business leaders
• Implement new tooling, features, processes, and cascade standards to junior team members for adoption/implementation
• Participate in 24x7 operational support and on-call rotation shifts to prevent incidents from happening
• Participate in incident response and failure analysis
• Monitor, analyze, automate, and improve the reliability, performance, and availability of software systems
• Collaborate with cross functional teams to create, monitor, and troubleshoot the system infrastructure
• Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency
• Ensure that all system design and procedures are clearly documented and up to date
• Monitor and stress test systems to collect metrics for tuning and capacity planning
• Work to automate detection and resolution of recurring issues
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Provide training and education to engineers on infrastructure and internal tooling
• Conduct recurring infrastructure and application-level audits to ensure reliability, performance, and availability of software systems
• Contribute to the improvement of our infrastructure, application, and security service levels, compliance, cost and internal team processes and procedures
• Deliver articulate and effective presentation
• Actively participate in our Agile engineering processes
• Ensure all work aligns with quality, operational, and architectural standards, contributing to the overarching success of our organization

Who You Are

• A technologist with demonstrable experience across a variety of fronts, including:
  • Cloud Computing
  • Security and Monitoring
  • Windows and Linux Server Management
  • CICD Automation Solutions
  • APM Tooling
  • Networking
  • Automation and Scripting
  • Relational Databases
  • Infrastructure as Code (IaC)
  • You to learn new technology, and have a solid base of existing experience with implementing and leverage New Relic across the enterprise
  • You are a troubleshooter at heart; you can identify and solve for data-related performance and quality issues in high pressure situations
  • You can work as part of an international team
  • You thrive on creating innovative solutions
  • You love tackling challenges with creative ideas
  • You build stellar solutions that wow and perform

Essential Knowledge / Experience

• Bachelor's degree in Computer Science or equivalent degree/experience, with at least 5 years of experience designing and implementing back-end systems, databases/data lakes, and observability tools in the cloud
• A minimum of 5 years of experience monitoring and improving production and lower-level environments and systems that live in the cloud (Azure/AWS)
• Proven ability to influence and mentor others within an agile team environment
• Highly proficient in New Relic
• Experience in the financial industry is a plus

Abilities Required

• Leadership
• Mentoring and growing others
• A collaborator and influencer across teams and colleagues
• A champion and agent of change to drive continuous improvement
• Highly adept at identifying and seizing opportunities to advance the technology and product, leveraging vision and insight
• Highly analytical and data driven
• Leverage your advanced analytical and problem-solving skills to navigate the intricacies of a sophisticated application and industry. Excel in both verbal and written communication, and effectively collaborate with teammates and stakeholders, both technical and non-technical
• Exude a commitment to quality and a keen understanding of customer needs, ensuring that every solution meets the highest standards
• Be a self-starter who can prioritize tasks and accomplish assignments independently, driving projects forward with minimal supervision
• Demonstrate a quick learning capacity, staying updated with best practices and current technologies in relevant areas, and applying this knowledge proactively
• Utilize your solid analysis and troubleshooting skills to identify and resolve issues efficiently, ensuring smooth and reliable software performance
• Communicate effectively and thrive as part of a cross-functional, global agile delivery team, contributing to collective success
• Bring deep engineering experience with complex distributed systems, ensuring robust and scalable solutions
• Showcase your expertise with Azure and/or AWS, leveraging its capabilities to build and maintain cutting-edge cloud solutions

What You Will Get

• A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of "good work"
• This is a great opportunity for someone who wants to make a big impact, work in a fast-paced and collaborative environment, and win as a team to scale a growing business
• A culture of open collaboration and problem solving
• An empowered role on the Engineering team, responsible for driving accurate financial result visibility
• Great benefits, culture, and the ability to work remotely.

About GTreasury

GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the world's most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients' continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures.

GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila).

At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply

If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

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