Grade VII Quality and Safety Patient Liaison Officer
3 weeks ago
Overview
The position of Patient Liaison officer Grade VII occupies a pivotal role within the structure of Connolly Hospital. It encompasses both managerial and administrative responsibilities. The Patient Liaison Officer leads staff in providing a quality service to our patients and their families with emphasis on improving communications, obtaining patient feedback and implementing initiatives for improvement . In addition, the Patient Liaison Officer will ensure that the Hospital meets the legislative requirements of Section 9 of the Health Act in line with the Your Service Your Say Policy and Open Disclosure Policies.
Informal Enquiries: Doreen Powell, Head of Quality and Safety ; Tel:
Proposed Interview Date: Tuesday 20 th or Wednesday 21 st May 2025 (to be confirmed following shortlisting stage)
Essential Criteria
Each candidate must on closing date for applications:
- Have experience in handling patient feedback, using data for improvement and patient engagement strategies.
- Have experience working in an Acute General Hospital
- Have experience working at a minimum of Grade V or equivalent
Have the managerial and administrative capacity to properly discharge the functions of the role including report writing skills
Desirible Requirements:
Experience in working in a clinical role in healthcare
Relevant Attachements: CHB HSE Job Spec Grade VII PLO
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