Customer Assistant

4 weeks ago


Cork, Cork, Ireland Tesco Ireland Limited Full time

Customer Assistant (Permanent 25 - 30 Hours) - Fermoy role at Tesco Ireland

Overview

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. We offer the biggest job opportunities too, with stores across the UK and Ireland and a variety of roles. Our Every Little Helps approach is at the heart of what we do at work, and we believe in treating each other with respect and providing opportunities for everyone to get on.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

About the role

We are looking for people who are passionate about helping customers. The role involves delivering great customer service while supporting colleagues and working across departments as needed.

You will be responsible for

  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  • Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.

What's in it for you?

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

  • Competitive Salary
  • Bonus Scheme*
  • Virtual GP service with free online GP consultations and online prescription service (family members living at the same address may access at a reduced cost).
  • 24/7 access to our Employee Assistance Programme (EAP) and wellbeing services under the Wellbeing First approach.
  • Colleague Clubcard with discounts across stores and online, plus periodic additional discounts.
  • Life Assurance
  • Pension Scheme*
  • Save As You Earn Scheme*
  • Paid Family Leave
  • Bike to Work
  • Long Service Awards
  • Commuter Scheme

*Entry requirements and rules of the scheme apply

About Us

Tesco's vision is to become every customer's favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." We are committed to being a responsible and sustainable business for all stakeholders and the communities we are part of. We value diversity and strive to create an inclusive culture where everyone can be themselves and thrive. We welcome flexible working discussions during the application process.

Tesco is committed to celebrating diversity and providing a fully inclusive recruitment process. For accessibility information, please click http://roi.tesco-careers.com/accessibility/

Accessibility and support

If you need additional support during the recruitment process, please email tescoireland.recruitment@tesco.ie. This helps us understand more about you and how we can best support you through the process.

Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Retail

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